Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- |
- SKU:
- 6453024
Customer reviews
Rating 4.6 out of 5 stars with 2558 reviews
(2,558 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Decent Television.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has a nice quality of picture, and the streaming services are usually problem-free. I’m satisfied with the purchase and will update if any problems arise.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I could find for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stay loyal to Samsung, because they never disappoint. I compared multiple TVs and I could not find a better one on this price range. Great quality and features! I definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows a beautiful picture!!!!♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Redemption TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung 2017 TV had issues from 10 months after purchasing it, from one of the big box stores. Although I was reluctant to purchase another one, I did so because it was a good price for the size I wanted and because I really like the Samsung interface and menus. I don’t have any major complaints as far as the picture quality and sound are concerned…but the sound could be better. Seems like not much effort is being put into sound quality because they want you to buy a Bluetooth speaker for better sound. The remote took some getting used to because it has very minimal appearance. There’s not many buttons on the remote but it doesn’t take long to get used to. So far, I’m loving this TV for my bedroom and crossing my fingers that it lasts many years!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is one of the great perks that come with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful purple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is perfect it is clear and the sound is exquisite. Easy to set up and it comes with free channels from samsung TV. Amazing TV for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't bad but we did purchase a sound bar that we use daily. The picture is great & it was a reasonably priced upgrade for us.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart Tv Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the image, the sounds are excellent, I have had it for about a year now and it has not given me any type of problem, I recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv for my games
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv ever would buy another one but bigger! best purchase
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Super Samsung purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is second Samsung TV we’ve purchased from Best Buy and couldn’t be more pleased. The picture is superb and the Geek Squad installation was over the top! Controls were explained clearly and definitely easy to use. The TV arrived very well packaged and a great value. But the main reason we picked this particular model was because the the representative at Best Buy took he time to listen to what I was looking for and showed me several options to help satisfy my buying urge! I would recommend this product for any living space where you would view from 12-15’ away.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
T v
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good t v I have no complaints the only thing I would say the remote Is a little difficult to navigate but otherwise a very good tv I would refer it to anyone.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget 65" TV. I was looking for 65" TV with a $600 and this fits right. There were other cheaper TVs like Hisense, Vizio etc, but I went with samsung.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are enjoying this tv. It took us a minute to figure out the various picture options (didn’t like the original three that come when AI is enabled), but the Samsung specialist helped us figure it out. We love the Alexa feature as well.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv for the kids room or an extra den, I have purchased many without issue.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Sony Bravia with Samsung product and will never go back. Connectivity with other components was instant and picture quality exceptional
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great quality, this tv is very nice.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 4 out of 5 stars
Great tv but finicky with Verizon box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV overall. Good picture, good sound, great size. My only gripe is it has compatibility issues with my Verizon fios box. This results in sometimes the sound cutting out from the Fios box or the fios box randomly triggering the tv to change sources, especially while using a gaming console. I had to disable some settings on the Fios box to alleviate that issue but sometimes the sound still drops out from the cable requiring me to unplug the HDMI and plug it back in. This seems to be a common issue with modern samsung TVs and Fios boxes so. But otherwise, great TV. I wish I could uninstall the apps I don't use to save space.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Buy, Buy, Buy, Best Buy Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever owned hands down. Picture is amazing. Set up was easy. Highly recommend to anyone looking for a mid level priced tv.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Great picture, annoying navigation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I really want to like this TV. And I do love the picture. It really is excellent. Colors pop and the picture comes to life on the screen. The sound is also better than most flat panels that I've had in recent years. But I just can't deal with the UI and the remote. The menu is a pain in the butt, and the remote is so remarkably painful to use. Pros: Picture is clear, crisp-very nice picture Colors are very vivid, with a number of settings to choose from to suit any mood Sound is really good Storage (for downloaded apps) is ample very small bezel makes for less geography used on the wall Cons: Menu is just annoying User interface and navigation is clumsy Remote renders many apps harder to use on-screen keyboard is a nightmare (this is the most annoying thing by far) screen is very reflective of ANY room lighting for wall mounting, location of ports makes it very impractical unless you have A LOT of space between the back of the TV and the wall I'm not a videophile, and this is probably the 2nd best picture quality on any TV I've ever owned (I have a 13 year old LG that is still premium picture) but I have a hard time knocking anything about the image at all. Only thing might be viewing a darker scene in a well lit room is tough, but otherwise I'm extremely happy with the picture. It is just the usability and functionality that really annoys me. Especially the remote which is why I still use my Logitech Harmony instead of the one that came with the tv (however...I can't seem to program the 'back' button...so I STILL have to deal with that thing anyway). I would recommend the TV (just not the remote!)
I would recommend this to a friendBrand response from Samsung
Posted .Hi eonsdaddy,
Thank you for purchasing and for sharing your detailed review of the AU8000 Crystal UHD TV from Samsung. Your thoughts and feedback regarding navigation of the TV, remote design, and screen reflection are important to us and will be shared with our product teams.
If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! Works great and looks great. Very easy to use
I would recommend this to a friend














