Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but may spend a little more for sharper contrast/resolution on next purchase. Like the thin, light weight screen with less frame. Seaker built in needs sound bar to project sound for anything more than small room.
I would recommend this to a friend - Pros mentioned:Picture quality
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On of the best decision to buy this tv with good quality
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV. I bought it almost 3 months ago and I have no complaints. It has an amazing picture and so many features. It has a fast refresh rate and so many more great things.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid picture for the price. The rep told us it makes sense to get the previous years models because of how discounted they are. He was absolutely correct
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv nice quality, and I’m able to watch my shows comfortably at home
I would recommend this to a friend - Pros mentioned:Picture quality
Highly recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, have been having this for 3+ years and still feels like new.
I would recommend this to a friend - Pros mentioned:Color
Mr Alijan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.prestine quality very sharp color. 4k resolution is really nice
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well what can I say about such wide, clear resolution and crystal quality for my viewing pleasure? Well, I guess I already have!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Seems great, but....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replaced a 60in LG with this 65in Samsung. As much as I love the LG, this Samsung seems like a nice upgrade. The picture is Sharp with good color range, and an automatic game mode. The user interface is nothing special, but it is easy to navigate and fairly quick to respond. The sound quality is pretty bad, but honestly who uses the TV speakers anyway? But this is where things get aggravating. The so-called Samsung Smart Remote has got to be one of the dumbest remotes I have come across. Whether it be the remote itself, or the TV software, the programming for your sound bars and other devices constantly gets deleted. Sometimes my sound bar will work with the remote for two weeks straight. Other times I have to set it up as if it were a new connection 7 to 8 times a day, frequently while I'm in the middle of watching something or playing a game. Apparently, this is a common issue with Samsung and their smart remotes. From researching this issue myself, it literally seems like a roll of the dice on whether or not you're particular devices are going to play nice with this TV and remote or not. I've really wanted to love this TV, but constantly having to set up my devices over and over is keeping this TV in the friend zone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Gigantor4480,
Thank you for purchasing the AU8000 Crystal UHD TV and for sharing your experience with the sound quality and remote included with the TV. Your feedback is important to us and will be shared with our product teams.
There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
Additionally, If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Good purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV with great picture quality. Love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Price is Right!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Clear picture, easy to set up with surround sound!
I would recommend this to a friend - Pros mentioned:Picture quality
Happy with ohrchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much what I expected. Picture is great. There are some white lights around edges when on black screen which takes a little time to get used to.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 65 inch TV for my husband’s birthday. We love it feels like we are at a theater in our home. The color is excellent, picture is clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't really shopping for ATV but when I saw this one and the picture was so clear and vivid, I couldn't pass it up because the price was so low.
I would recommend this to a friend - Pros mentioned:Tv quality
Perfect tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs I’ve purchased all Samsung TVs are the best of the best
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Crystal clear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture, vivid colors. Easy setup & mounting. Easy to use, good sound quality. It's a great Samsung product.
I would recommend this to a friend - Pros mentioned:Price
great Tv for house
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! I went with the 8000 series for my air bnb. They are great everyone mentions how great they are at the air bnb!
I would recommend this to a friend - Cons mentioned:Volume
A good smart TV, just need volume adjustment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sharpness and versatility of this TV. If only the volume could be lower than the lowest setting of 15. Otherwise, the TV is perfect for my needs!
I would recommend this to a friend - Pros mentioned:Picture quality
great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was done very professionally. Picture was perfect as advertised. Staff very very helpful during the selection and purchase process.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV. The colors are clarity is so vivid. Exactly what I wanted from improving from my previous outdated Samsung Class 5.
I would recommend this to a friend