Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Father’s Day gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very clear picture! Great size for the room
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv experience great image and view, out stand
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television much more than i expected. I have access to everything
I would recommend this to a friendBrand response from Samsung
Posted .Hi RobertS,
We appreciate you sharing your feedback regarding parts missing from your AU8000 TV. If purchased brand-new and unopened, please contact Samsung Customer Support, and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
~Samsung Advisor
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My living room tv. Very happy with the way its treated us.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv for mounting on wall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv picture, hangs on wall well. Best buy install was great!
I would recommend this to a friend - Pros mentioned:Picture quality
TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall quality for the price. Sound is alright.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with good picture quality. Excellent sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Nicee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent i have two year and everything works perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, 65 inch gives you a great picture, and it is smart
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Samsung TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first TV with 4K. I am using AppleTV 4K with it. So far, I am super pleased with it. I would give 5 Stars, but I find the remote not so user friendly. Could be just me. Let you be the judge of it I guess. Great TV so far. I just figured out how to hook up my Bluetooth Air Pods Max headphones to it. Very pleased with the sound quality too!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ... as advertised ... great picture ... great sound!
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Great TV but Clouding Forced Exchange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Before this had an old Samsung from 2012. Had bought a Sony Bravia but the Android TV was so laggy. My sister bought it off me and I got this one instead. Only thing keeping it from 5 stars is that it has some pretty bad clouding that won't go away. Exchanging it today, then if the issue is resolved, it's easily 5 stars for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Adam,
Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.
Should you need assistance with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, love the quality of the product. Great picture resolution
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a very good tv for the money. Can’t go wrong.
I would recommend this to a friend - Pros mentioned:Color
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color. Purchased for my parents so they were able to see.
I would recommend this to a friend - Pros mentioned:Picture quality
t v
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice sound and picture size is amazing works very well
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value. Picture quality is fantastic
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great television!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV! I chose to take it home the day I bought it rather than have it delivered. It fit perfectly (at a 45 degree angle) in my Rav4. The setup was easy (I unboxed and got it on the tv stand by myself) and the picture quality is very sharp. Easy to add apps make my viewing even better.
I would recommend this to a friend - Pros mentioned:Picture quality
Pretty good tv but recommend getting a soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great it hasn't had any major issues yet where we would have to use the warranty. I am now wishing I bought the longer warranty, not sure if I can purchase it now. Only cons are: the tv seems to lag sometimes with the menu option that shows the bar with all the main apps and inputs you use. And the controller is super sensitive, if you accidentally even touch the Netflix button it goes to Netflix...very annoying if you're watching something live and can not rewind that far like football that you paid a subscription for. Then you fight the tv to get back to the app you were actually using to watch it. Or let's say you are gaming and accidentally tap it...pretty frustrating. Lastly the sound is weird on it, watching Youtube through the app is almost unbearable, you have to blast the tv at 75 in order to hear some things. If I use my Xbox Youtube it seems to work a little better but the sound is still quite funky. A sound bar is def recommended especially if you plan on watching action movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Sweet TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality smart TV for the price. Should have bought one sooner.
I would recommend this to a friend