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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,558 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High picture quality well priced Simple and convenient to install and operate Friendly Best Buy staff at the local Coeur d Alene store made my decision making process easier over all nice experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Samsung - 65" Class 8000 Series LED 4K UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great. Very simple to assemble. Very simple to connect tv and internet etc. Not a lot of wiring needed. Sound is great. Streaming services are built into the TV. The most simple tv I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something for my bedroom evaluated Sony, Samsung, LG, and Vizio. All had nice features Choose Samsung For price and quality Easy to set up Picture is Great Streaming is very good Very Happy with Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Color and picture are great. The only thing which could be improved is the volume varies from channel to channel. Some channels only need 40 per cent volume where others require 75 per cent volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases of Samsung product. Thanks Bestbuy and Samsung for wonderful service and better customer service in a very reasonable and affordable prices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Can't go wrong with a Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Worth the money. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this TV. With my new sound bar, they turn on an off as a unit. The picture is very good and the set up was easy. I choose to just plug in my Firestick and go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was wanting a tv for bedroom so we decided go buy a new one for living room and place old one in bedroom. So far we love the picture quality, and how easy it was to set up with sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very happy with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the picture! The sound is a little iffy, meaning I feel like I’m always adjusting it, and the remote leaves a little to be desired, but I would recommend this tv. The picture quality is great and the design is sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this picture; great television!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture at a good price point. This Crystal UHD line is the best I have seen without moving up to OLED / QLED. We have 2 older sets (7000 series) in this line that have given years of great service; This 8000 has an even sharper image. The "motion rate" really shows it's stuff in fast action sequences. The remote is simple and intuitive to learn / use. I connect solely via wireless to my router and this set holds that connection rock solid with almost no buffering. The sound seems OK; I use a sound bar so all I can say is the ARC connection to my sound bar works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought several TV’s and I wasn’t satisfied. This Samsung, I like the size and ease of putting it together. This TV was the perfect fit and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for almost a year. Picture quality is great, if your internet provider doesn't suck. BUT the applications do not run as I expected, most of them are buggy and sometimes it freezes, which its not ideal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not super high tech but for the price this tv does a lot with a very good HD picture quality. The RC Is a bit weird but doable. Only had for a month so can’t remark how well built it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung crystal UHD 65in

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! It's light, it's flat, the picture quality and sound are amazing!! The controls are easy to maneuver. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 65”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their delivery service is very good. I should receive my delivery in one and they call me many times to make sure i have people home when delivering.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good but lacks smoothness for sports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for almost a month now. Screen size is good for this cost. I like the slim model. Colors are vibrant however, it lacks smoothness when watching sports which is a disappointment. Would have bought QLED $1050 model had I known of this earlier.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sulz!

      Thank you for choosing the Samsung AU8000 Crystal UHD TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent assistance in the shop and helped me load into my car. Love the TV and will recommend to any buddy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l am happy to buy it was realy good customer service is realy giod

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Business use TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect simple TV, excellent for the business environment they’re being used in. Primary usage is zoomtv and streaming services. Easy setup and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Samsung uhd.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. I love that it’s thin and light. I purchased a mount stand because the legs were too apart to fit on my console. But it can easily be hung up too.

    I would recommend this to a friend