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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,558 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the tv and ease to install but always losing signal so that could be my internet unsure but picture is great definitely needs sound bar

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for the long run. Bought it open box because I’ve bought multiple things for open box and they came out perfect but this tv lasted barely 2 years before giving out. And ignoring the open box part doing some research this happens with a ton of Samsung tvs. Half the screen is nearly black. Basically impossible to watch anything now. Overall dissapointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get a 65" TV. I thought it might be too big for the room but it's great! The picture quality is excellent and the Smart TV is so easy and convenient to operate. We love this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3 Samsung. The previous tv was damaged in a storm. This is really nice tv great picture, logical menu. Setup was quick and easy. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice Pick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear display its very nice and thin. I like the control as well. The only con is the volume. You definitely need a surround sound to get the best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    My Cowboys on a 65" TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns on quickly, great picture, sound is decent, and great options. The only real issue is the limits with the remote control, not conventional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast, easy and user friendly services

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture quality, all else terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this TV for over a year. The picture quality is good for the price but the OS is terrible. The wi-fi fails to connect when the TV turns on at least 70% of the time. I have to turn off wifi in the TV settings, and then turn it back on. Apps are extremely slow to load and remote commands are slow to execute. I'm guessing the processor is extremely underpowered for what it is being asked to do. Will be looking for another TV soon as this one is too frustrating to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Quality T.V. For the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my GF's 'woman cave'. She seems to like it enough to justify the purchase. Good brightness, color, and quality for the money. Would recommend for the right price, and for an LED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,and clarity. Literally fills the room, sound quality is good, and setup wss easy. Have always bought Samsung tvs and this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung - 65" Class 8000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have had a Samsung. Got it on sale, replaced 7 yr old Samsung 55" LCD that died! Great picture, better than expected for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to setup. The only thing I do not like is the remote. The volume button is very hard to move and is really touchy. Definitely not for anyone with big fingers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a LG 65 inch Smart TV that started shutting down on its own. I researched TVs with the features I wanted and the Samsung gave me what I felt I wanted. Got it home and set it up and so far it has exceeded my expectations. Good decision!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not always as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box “like new” , but received at store wrapped in bubble wrap , no box , legs were unable to set at upper position because they were broken. Had to purchase new legs on eBay. Otherwise works well , so far. Just don’t list item as “ like new” when it isn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thin design. The sound and the picture quality are both amazing. I am not crazy over the legs but so far they have been okay. My only wish is that the screen would swivel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty, pretty, pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture quality and smart app selection. The picture quality is clear and crisp with good saturation and black levels. Main problem is some judder on scenes with smooth movement. May be my settings because I have smoothness lowered because we hate the soap opera effect you get with the default settings. Sometimes during fast motion sports the picture quality suffers, but has is a 60hz refresh rate so that is expected. Love the way the picture turns on/off kind of looks like an eye opening and closing. TV is very thin and light. Remote works great and also controls my firestick as well. I use a surround sound receiver so I can't comment on the TV sound. If you have a TV this big make sure you get a soundbar or receiver anyway. This is a good TV for the price and I am happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Samsung TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Sound is good - would recommend a sound bar; Picture is great. Remote is questionable as far as button position but that's very minor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! At this price you are getting a solid quality TV that will not destroy your pockets. Graphics are great and theres a ton of things you can adjust/set for your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great budget friendly TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture, easy to setup and easy to use. One caveat, this TV is very, very thin and will easy break if not handled with care.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up. There were many t.v.'s to choose from but Samsung was or first choice and we certainly don't regret it. I would suggest adding a sound bar as it does sound somewhat "tinny" workout it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Vilesbec!

      Thank you for purchasing the 43" AU8000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung