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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,558 reviews
  • Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this tv for a couple years now and it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good product and working well. I recommend it for family use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; easy to setup and use. Highly recommend. Looks great and simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in quality at this price . No complains and will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to set up, and it can't get any better for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sweet Spot for a 65” TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 65” TV for the money. You can spend less and you can spend more, but this TV sits in a sweet spot of paying a little bit more for a quality, up to date, brand name TV without spending for a lot of extra feature of the higher end models. The TV looks really sleek on its double stands, but make sure you are not expecting a center post stand like many other models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Check for another remote first, in case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you: This Tv is amazing, everything is great and smooth, picture quality is so good, i have a Sony 800H, LG and Sharp, but this one is excellent, the reason for the 3 stars is because when i had it already in the stand after all the hard work, the remote control wasn't working right out of the box, so goodbuy set up lol, that one went to the trash right away( The remote.) fortunately, Amazon has plenty of similar remotes with same day delivery so i bought two in case and they are working flawless. Samsung, I know the quality of your products, but this was... I'm not going to do the hard work again before check your products first, i'm so sorry

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ArielQ!

      Thank you for purchasing the AU8000 and for sharing your experience with your remote not working out of the box. Please make sure the remote is paired with the TV for functionality.

      To pair your remote:

      1) Point the remote at the front of your TV.
      2) Press and hold the Play/Pause buttons simultaneously for 3 seconds or more.
      3) Wait for the Pairing Complete confirmation on your TV.
      I hope this helps, should you need further assistance, please contact Samsung TV Support at:
      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55" kept rebooting unexpectedly in the middle of movies, so it was time to look for a new TV. I've always been happy with Samsung products. I did a lot of research looking for a model to suit me, and lucked into a great sale. I'm very happy. Great picture, sound, and features. The remote doesn't resemble a plane cockpit, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv for samsung price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, i normally stick with that i know but i seen this Tv and was ill give it a shot since my older TV was a Samsung and yet again no disappointment for the price and beauty in the picture i was definitely okay with it 100% the only thing i will say is the assembly with the legs was definitely weird and felt wrong putting them in tho it was put in right not sure why but they just felt awkward but thats my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Everything connects automatically. Reasonable price. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. works well and easy to program. Brightness level is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imo Samsung is if not the best quality brand TV you can buy. The price was decent enough for 65" with 4k. The blacks aren't that deep, but it's not Oled so.... Overall a great buy. Fits my living room just fine. Oh I did have 2 return it & get anotha 1 the same day, because about 4 inches of the screen on the left side was completely black. But I don't think it was the TVs fault... Best Buy delivery I think was the cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv for the living room and this has been perfect ever since I got it

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesnt turn tv on or off, user interface can be a bit laggy at times, overall solid bedroom tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome!! Volume could be a little louder but overall samsung never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality, super easy set up. sound is ok but nothing special

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Jim's rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and color. Light and easy to hang on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All submitted reviews are subject to the terms set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All submitted reviews are subject to the terms set forth in our Terms and Conditions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear picture and ease of use of the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, very easy to set up and works perfectly

    I would recommend this to a friend