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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,558 reviews
  • Rated 2 out of 5 stars

    Great for two years - then the backlights died

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was great for just over two years. Then I noticed the left side of the screen flickered dark every now and then. After a while, the brightness on the left side (from the center of the screen to the left edge) went way down making it hard to view. I looked online and the backlights seem to be an issue with the larger Samsungs. I tried a few online tips to bring the backlight back up...and it worked! For about two days. Now, the left side looks fine and the right side is out and nothing I've tried can make the backlights come back on. Very disappointing. I've always considered Samsung a quailty product, In fact, I've had my smaller screen Samsung for over ten years and it's still working great. Makes me very hesitant to purchase another larger screen Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that I recently purchased.I really like it and plus it I got it about 300 dollars cheaper than What it was originally advertised for being a Best Buy member. The quality is really excellent and it surpassed my expectations. I would highly recommend buying if your in the market for a new Tv

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Decent at this price...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point you can't go wrong. It doesn't quite have near the picture quality as my previous Sony that was 4 years old. I actually expected more out of the Samsung. The remote control is garbage. It is virtually useless to make on the fly picture adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch Crystal Clear Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have purchased. Theatre quality, unbelievable price, and extremely easy to set up. Can't wait for the Olympics on Friday and the start of the incoming football season. I have been watching movies and feeling like I am in the story and one of the cast because the screen is so big.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and just the right size for a small apt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is pretty darn good. I paired this with the Yamaha Receiver/speaker system Yamaha - YHT-5960 Premium All-in-One Home Theater System with 8K HDMI and Wi-Fi - Black and they all work so well together. Great Picture with a great sound system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Half of screen failed!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in late 2021 brand new… got the two year protection… worked great. Never had a problem. Never needed to use the protection program. As soon as protection expired, the tv flaked out and half of the screen went dark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good We bought this for our living room which is a decent size room. We mounted it to the wall with an adjustable bracket , which is a great feature because we can move the TV to any angle that we want for viewing anywhere in that room . Size is perfect for our living space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest T.V. Around Town!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best T.V. we've ever owned. Nice Big Screen. Love the way it turns on and off. It fits nice and close to the wall. Many nice features. We are an elderly couple and we actually understand how this TV work. Love It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. But I'm being force to write this review. So its sus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and size. Easy for seniors to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. It is so clear and vibrant. Love the upgrade to a larger tv. We are older and it was getting hard to see the details when watching our old tv. LOL, messages on letters and cell phones and then we would be lost on what was going on in move. So happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a favorite for a reason…picture is great and everything works as it’s supposed to! The Best Buy employee we had was very friendly and helpful with our purchase and we had help loading as well. We are very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has good picture quality. The setup was pretty simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing and the set up was flawless and so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodntv with multiple free channel. Samsung seem jj

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super sharp picture and ultra bright!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture and Quality - and at Open Box price, you just can't beat it. Mounted on the wall, and off we go! Unless you are going for the OLED's, which are much more expensive, you can't go wrong with the Tizen 8000 crystal display. 65 inches of awesomeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great purchase. I am enjoying my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I'd expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not new to purchasing samsung products from Best Buy, so it was exactly what i had expected: cheaper prices than the competition, easy access to Best Buy site, and faster/earlier delivery. I love buying from Best Buy because its a brand that j can count on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible find! I bought this for my tech-challenged sister, and she loves it. It is so sharp and clear compared to her old television. In addition, the remote makes it really easy for her to access Netflix and Amazon Prime.

    I would recommend this to a friend