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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,558 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Good choice for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had account passwords handy so set up was fairly easy. We mounted it to a tv stand so it is much more stable than the small legs it came with. The picture quality is very good and sound is okay without a sound bar although we will probably add one at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price point. Would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV i went to buy was actually the 7000 series, and even though your system showed 3 in stock they could not be located, so I had to get the next one up the 8000. The tv is incredible and the picture fantastic. The service in the store was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bundle. Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works well. I’m a fan of Samsung TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. It was a big decision but we couldn't be happier. The picture and sound are both top notch. We were not sure about the size at first after getting it home. It is the largest screen we have ever had. But it has us spoiled to anything smaller now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money & it got the all the required features which I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this TV on my lanai. I am using my internet providers app to stream content. I am having some buffering and sometimes have to re-download my cable TV providers app. Not sure what the issue is. Otherwise, the picture is good and the TV serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price but make sure to adjust video settings. The default settings are off (heavy soap opera affect and over saturated colors) and don’t do the TV justice. There are several videos on how to do this. Once done, the TV looks great and just needs a good sound bar for deep sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The backlighting can be an issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine for the most part, but we recently had to have the panel replaced due to a white glare, which was more noticeable during dark scenes. It’s still there, but not as bad as before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv freeze sometimes with no reason. It’s is a good tv for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PedroS,

      We appreciate your feedback on the delayed response time you’re experiencing. Please try these troubleshooting tips, which should help with the issues you are experiencing.

      First, let's ensure your TV’s firmware is up to date. You can check this by going to Settings > Support > Software Update and then easily update from there if needed.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving our new 65" with sound sustem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! We updated our Netflix to a higher definition and it was well worth it. We bought 2, one for family room and one for family room. Also got a sound system for each. Both mounted high so we can view above bifocals.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv ever panel malfunction in 3 years of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great size and great TV and sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is clear and bright. Sound is good too. I got a soundbar but questionning whether to install it. If you have the TV in a mansion, than maybe install a soundbar, but for most folks, especially in a small condo, the sound is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung got it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned through trial and error. One thing I seldom do is read too many reviews. I have to test the product myself and see if it passes my standards. The overall quality of the product is outstanding. I will leave it at that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Beautiful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! We love it. Delivery and set up was flawless. They went through everything with me, and answered all questions. Downside? It’s a “time magnet” … we spend way tooo much time watching it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. I should have gotten a larger size due to some wide-screen movies have the black bar on top and bottom of screen that makes the screen look smaller. Other than that, it's a very good television. As with all thin televisions, a sound bar could help sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and easy to talk to. Very happy with the TV. Only having one issue so far. And that is the TV will randomly turn itself on. Tried new batteries in the remote and resetting the TV. Still happening. The picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV technology is incredible. It links with google and it is very helpful. The images are amazing. Sound also. The remote also works with apple tv which is great. This is a new model, less heavier, more thinner than the previous 8000 Series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Tv watching will be so much better compared to our old 38” screen. Everything seems so lifelike and more defined. Have enjoyed every minute of watching it. Even reruns are worth watching

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been a little better.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the series 7 more than the 8…………….

    I would recommend this to a friend