Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate
Samsung tv not recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not at all impressed by the quality of this TV. Refresh rate and sound quality was terrible. I actually too this tv back and replaced with Sony. Much better unit
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to instal. I just wish it came with screws with mount since the screws that came with the wall mount didn’t fit with the tv. But the picture quality is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you can want in a fairly price tv. Its really clear and easy to set up. I couldn’t believe how thin and light it was. I would definitely purchase another one when i have the space.
I would recommend this to a friend - Pros mentioned:Picture quality
A great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really nice Smart Tv with a bunch off apps and options too view shows, as well as an easy way to swap between console and tv. And it looks great visually.
I would recommend this to a friend - Pros mentioned:Picture quality
Title for what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. You have to use the mike to ajust the volume. Was not told that when the Geek Squad set up my tv. The only thing I dont like it doesnt come with any kind of booklet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi LovemyTV!
Thank you for purchasing the 65" AU8000 Crystal UHD TV and for your review. I am glad to hear you are enjoying the experience provided by your new TV.
Regarding your experience using the remote to control the volume, please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, when pressed in, the volume will MUTE. You should not need to use the built in voice assistant to change the volume.
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Well worth it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 65inch on the 4th of July sale for $600. It's a great TV for the price. Solid build with a clear picture quality. Very slim and looks good on a stand.
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is low profile which I like a lot. Seems to be the best value based on price and quality. Make sure to get an HDMI cable with a shallow connector if the HDMI hookup is behind the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great sound and the picture quality is perfect I did have to adjust it several times to get the picture quality i have now. Overall its a great TV for a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
It’s good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 2 weeks without throwing out the box to make sure it was ok. So far I love it. I had bad sound issues with the others. So far this tv is working great
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is crystal clear. I am very happy with this purchase. If you are in the market for a new TV, this is the one to get!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Wall mounted option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is seemlessly useful to project what is on my phone or whatever app I need to use. Great picture, in in seconds easy to program
I would recommend this to a friend - Pros mentioned:Picture quality
Super 65 inch Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price! Way better picture than I anticipated. The voice activation feature sure makes operating a breeze. I did add a sound bar to it to enhance the sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" Class 8000 series LED 4k UHD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65" Class 8000 series LED 4k UHD is a great TV for the family room and provides many features to enjoy. I love the Samsung + App gives you so many choices on many different topics.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality of this tv! My only complaint is I wish there was a way to get the Samsung TV app from always coming on at startup, no matter what I was watching before.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kelly,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I am glad to hear you are enjoying your experience and the picture quality provided by the Crystal Processor 4K and Dynamic Crystal Color. Your feedback regarding Samsung TV plus is important to us and will be shared with our product teams.
Please know, Samsung TV Plus can be disabled, removing the channels from your default guide. Should you want to disable TV plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press the down button on the remote. This will bring up two options. ‘Move’ and ‘Remove’.
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Price
It’s great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on a Black Friday sale. Best Buy in Humble, Texas, is efficient and it was an all- around good transaction. The TV is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" Class 8000 series LED 4K Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 65" TV is....well...AWESOME! The picture quality is outstanding. Highly recommend to purchase. You won't be disappointed!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale and wow is it a beautiful tv! We are so happy with it! And for gaming it’s amazing! You will not be disappointed with this tv at all!
I would recommend this to a friend My new Samsung 65" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bigger than mu old one, which lasted about 12 to 15 years. That's the reason I bought another Samsung. Being bigger, it's easier for these old eyes to watch, I'm pleased with it!
I would recommend this to a friend- Pros mentioned:Picture quality
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tvs are good, and we can sometimes get discovery +, that we pay for, but it docent always load. it is hard to find the streaming channels and that is why we bought 2 smart tvs.
I would recommend this to a friend - Pros mentioned:Picture quality
Almost a great TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and has a great picture and is well worth the money. If you buy this TV, I would recommend you buy a sound bar. The sound is good but it could be much better.
I would recommend this to a friend