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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,558 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV- at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen - while not "top of the line" at Samsung - is much improved from the older Samsung I had been using previously- Highly recommend this one - excellent value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my daughter and she loves it. Price, picture and sound are great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my basement. Great for the price! Amazing starter TV for 4K. This is my 4th 4K TV and 4th Samsung TV. Very hard to beat for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have purchased in a while. Clean and crisp images with an excellent user friendly remote control to access a variety of movies downloaded from your library or Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I purchased a 65 inch television everything was as

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch television everything was as advertised it works perfectly I picked it up here at the store everybody was friendly and courteous a good shopping experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big and beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" screen is perfect for over the fireplace or on any unused wall. Image quality for the price is hard to beat. Samsung makes the ability to add apps easy and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tv. The image quality is incredible. I have a samung phone and im able to synchronize them is pretty nice. Also the volume is pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the picture is awsome. Gave 4 stars because my husband is hearing impaired and we can't seem to connect his earphones and let me hear the TV at the same time. We could both listen with our previous TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. Clear, crisp picture. Easy remote navigation to channels and otther apps. Also purchased sound bar which enhances the sound quality - great for sports / movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture, poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and purchased at a great value. The small remote took some getting used to, only has a few buttons, but the voice command feature is great. Sound is really an issue if you are using the tv speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 1 out of 5 stars

    But it somewhere else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is probably great but I would buy it somewhere else. When I opened the TV box it looked weird so I plugged it in and it was broken. I trued to return fir an exhange but they said I did it and wouldn't exchange. I will never buy from Best Buy again, out $650 and a TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dissapointed545,

      It’s unfortunate to hear your AU8000 TV screen exhibited damage upon unboxing and setup. Even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done.

      We recommend you contact Best Buy again for assistance. Should you need assistance with a replacement TV, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Samsung 65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was really easy to program Menu feature simple and all your apps Are ready program in your tv (Netflix, prime video and Samsung tv ) among others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV for the money. The picture is sharp, colors are good. Nice user interface. Much better than the set it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television. Perfect for our wall. Price was within our budget. Very clear picture. Waiting for sound bar to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. Exceptional clarity and decent audio. It lost a star for the occasional laggy-ness in the OS. Its bearable but its worth noting. Overall very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Not used to the Samsung platform. Not as am easy as chrome cast. Had to buy a chrome cast so I could watch channels I like on my tv provider network.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture and if you have a sound bar, the TV is perfect. Sound was my only issue, speaker can be of better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Great image quality and a perfect size. I have also noticed a better antenna quality compared to the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 65” 8000 series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a secondary tv with smart remote good qality for the black friday ptice GeekEsquad set it up on the wall for free since i had the TotalTech membership

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv!! The first smart tv that the apps respond quick and load fast. Apps (Netflix) etc work great with great he quality. Plus reg tv looks gray as well

    I would recommend this to a friend