Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- |
- SKU:
- 6453024
Customer reviews
Rating 4.6 out of 5 stars with 2559 reviews
(2,559 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65" 8000 Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality at this price point. Setup was easy, picture is great and TV software seems to work well and is fast.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
DontbuySony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll always buy Samsung tvs, they never give me any issues and their picture quality is on point.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
My Samsung 8000 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the flatness and the picture quality of the Samsung TV. The only thing I don't like is that its not loud enough. Maybe its because my family room is too big.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality for the price we paid! Would definitely consider purchasing another for a different room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and love the Samsung TV steaming. Best Buy sales people are very knowledgeable
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Yeah
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Has a wonderful picture on it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best in Class for TVs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep getting better and affordable i remeber when youd pay 5k for 32 in lol. Great blacks and white viewing angles
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television at its finest.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV with its clear colorful picture. I was able to watch the super bowl on this TV and it was amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the clarity of the picture. It’s interesting to explore the features of our new television. The installation went smoothly.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this tv is mind-blowing. Absolutely wonderful. Takes the home theater concept to a new level.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Special Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this excellent Samsung Crystal UHD Smart Tizen Television. Would recommend to my friends.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovin' it!!!! Great quality of picture and the sound is phenomenal. Thank you Samsung for the quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy user interface; very responsive. Great quality picture. Love the size, it’s just right for our family room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Picture quality. But it has a problem with voice...its sound system is not as strong as it should be. other purchase is not bad.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture! Easy to setup. Still learning some of the features. Works great with me remotely located music system.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking TV. Very clear resolution and easy to setup and navigate. Definitely a good value for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice Large TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the TV is great and I love the large size. The TV takes a little time to respond to the remote, sometimes. The Best Buy staff was so great and helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tayj,
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time and issues with apps.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864 available 24 hours a day, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a nice bright picture, the only thing is they do not put on a phone jackto attach headphones on these new tv’s
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product. It carried a good price. I would be willing to purchase another if one was needed
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a 55" to this 65" Samsung 8000 and are very pleased with the picture quality.
I would recommend this to a friend














