Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent Quality!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect size & quality for my living room! The picture is very clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Overall good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp picture quality. Very compatible with ps5 new features. Only con is the response time and delay from the tv remote to the tv
I would recommend this to a friendBrand response from Samsung
Posted .Hi Trebor,
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864 available 24 hours a day, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is exactly what I was looking for. It is a decent size and the picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the picture is outstanding and the colors pop out
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is hard to beat the picture and features.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV looks amazing over the fireplace, not too big or small.
I would recommend this to a friend No Samsung ever again!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to buy a nice looking TV. Purchased in February 2022 and it is November 2024 and the entire left screen is black . What rip off! Will not purchase a Samsung again
No, I would not recommend this to a friend- Pros mentioned:Picture quality
hwf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality Purchased two of them and have them side by side,
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the beautiful and crisp picture. Money well spent.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Good picture quality. No issues out of it so far. Definitely worth the money
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very clear, almost like watching live thru a window.
I would recommend this to a friend - Pros mentioned:Picture quality
none
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better picture and overall performance than the TCL series 5 old version. Even the edge lit is giving a better picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Clemente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item really enjoy the tv Samsung is the best choice for me
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv, it’s clear huge and crisp. I encourage a purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for, perfect size for tv room. Excellent choice.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors look great. Love the apps you can get. Hooked up to a sound bar and I love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Fit perfectly on wall. Easy remote
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. Overall great television for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Outstanding value. Very pleased with purchase.
I would recommend this to a friend - Pros mentioned:Tv quality
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. So glad I went for the 8000 series and got the 65 in
I would recommend this to a friend