Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
Buyers beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with Best Buy is fine however the 8000 series Samsung TV is poor. I have to turn the volume up all the way and it still does not come close to our previous 6000 series Samsung. We should of looked at reviews were a lot of people are complaining about the sound quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MB19061,
Thank you for sharing your experience with low volume on the Samsung AU8000 TV. There are several volume features you can adjust that may help resolve your issue.
1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On.
2. Adaptive Sound automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Best TV Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very great television super perfect for any occasion.
I would recommend this to a friend - Pros mentioned:Picture quality
My new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grest tv good rrsolution perfect size techs did a great job mounting on my wall
I would recommend this to a friend - Pros mentioned:Picture quality
65inch LG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and exactly what we were looking for. The install team was great!
I would recommend this to a friend - Pros mentioned:Picture quality
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Displays A Great Picture , Sound Is Good . Quality Is Good
I would recommend this to a friend - Pros mentioned:Picture quality
good buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, good price, great picture and sound quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall tv. The picture is amazing. Would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! Maybe the best picture I’ve seen on a 65” tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Dearest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is perfect and the sound is great.
I would recommend this to a friend - Pros mentioned:Color
AWESOMENESS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! love the colors on the tv and the size is perfect for my space
I would recommend this to a friend - Pros mentioned:Price
Great Quality. Great Price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular tv for the price! It fits into our home very well!
I would recommend this to a friend - Pros mentioned:Tv quality
Great Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the office perfect size and sleek remote
I would recommend this to a friend - Pros mentioned:Picture quality
Very please, have ordered 7 total
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, clear picture. Using throughout business.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is really good especially for that price and is good brand that last
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. great value for the price, Really enjoy Samsung TVs
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I love the beautiful picture on this Samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 75" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Easy setup, excellent picture quality!
I would recommend this to a friend - Pros mentioned:Price
Can't complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for a cool price. I just can't stop watching..
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to navigate menus. So far so good
I would recommend this to a friend - Pros mentioned:Picture quality
mr. Samuel Firdawek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding screen TV and very clear pictures.
I would recommend this to a friend