Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for the price. Will recommend to anyone
I would recommend this to a friend - Pros mentioned:Picture quality
Better be a Samsung Expert to get this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are great. Setup was a fiasco. They don’t provide mounting screws for a standard wall mount. No real instructions. Must use smartphone and sign up for a Google account just to get to TV menu. Be sure to know your cable box manufacturer and model number to get things working. Pretty disappointed with the unbox process.
I would recommend this to a friendBrand response from Samsung
Posted .Hi UncleB,
Thank you for purchasing the Samsung 65" AU8000 and for sharing your review. I’m very sorry for the difficulties you’ve experienced with your TV’s setup. We completely understand your frustrations, and we are here to help.
To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup.
Please understand that we do not include wall mount screws or adapters because not every wall will require the same type of hardware. Each customer’s mounting situation can be very different, requiring specific hardware to ensure the best, most secure fit. A generic hardware type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting their TV insecurely.
If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price with excellent picture and sound quality
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Good quality. Sound clear. Would recommend this TV.
I would recommend this to a friend - Pros mentioned:Tv quality
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. Strongly recommend to get the sound bar as well
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Would recommend especially for the price.
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always loved Samsung tvs. This one did not disappoint. Perfect size
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Quality. Best TV for the money. This is my Fourth
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is bright, clear, amazing. Really glad we purchased it!
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent, the sound is good and the picture is fabulous
I would recommend this to a friend - Pros mentioned:Ease of use
65 inch Samsung Crystal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart TV, easy setup and very happy with price and look.
I would recommend this to a friend - Pros mentioned:Tv quality
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV that I got on Black Friday sale. I would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung tv and is Amazing picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Would purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality ease of installation and pricing was very good
I would recommend this to a friend - Pros mentioned:Price
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Excellent value. 2 months of use with zero issues.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a beautiful TV, im very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the image quality of the Samsung TV! Worth the purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Sound and picture is great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture is great! Samsung has always done great by me.
I would recommend this to a friend - Pros mentioned:Price
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, crisp, clear display and reasonably priced.
I would recommend this to a friend - Pros mentioned:Picture quality
Sound Interference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from my 50” Samsung to this 65” Samsung. Pros: crisp 4K picture, thin bezel, and looks very nice. Cons: Complicated remote, some dead pixels upon arrival, poor TV software for Netflix, etc. The biggest problem, though, was a static crackling coming through any speaker - including the TV’s built in speakers and a sound bar. I had to troubleshoot with forums around the internet before discovering that 5.1 surround output signal receives interference from something inside the TV. I’ve had to switch all devices and TV sound output to more basic signals, like PCM, in order to avoid the static crackling. Disappointing to say the least. If you aren’t sure how to tackle or change settings, avoid this TV. Also disappointed Samsung let this get through QC.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SlimShady,
Thank you for your review of Samsung's AU8000 TV and for sharing your thoughts on the remote, as well as feedback regarding the static sound and image abnormalities you are seeing.
So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist