Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung - 65" class CU7000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth for money. Picture quality and Sound is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Fast, clear, crisp, & smooth. Unbeatable picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, clear, crisp, & smooth. Unbeatable picture.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and colors are bright and amazing. Easy to mount and makes streaming seamless…
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV for bedroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect on standard dresser and picture quality is awesome
I would recommend this to a friend Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gaming, the tv is not that bad. The PS5 Pro runs at 60Hz and puts out the TV’s max resolution (can’t recall the exact number but it’s higher than 1440p). Overall, it’s a solid tv. Helldivers 2 and Monster Hunter look great when playing on the tv.
I would recommend this to a friend- Pros mentioned:Tv quality
Good selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv quality for a reasonable price, I would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture ,worth all the money ,Best Buy has great service also
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv that’s picture and sound are great and always works
I would recommend this to a friend - Cons mentioned:Remote control
Great TV...YouTube app has glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ... Remote is a bit confusing and unable to map app buttons to other apps. The YouTube app has a few bugs...unable to change video quality or add new account. Other than these minor issues, the TV is great!
I would recommend this to a friendBrand response from Samsung
Posted .Hi SPRailroadFan,
We appreciate your purchase and feedback on the CU7000 TV. I have a few recommendations that may improve your experience.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound; you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.
Next, to help resolve the issue with the Youtube App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Youtube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Youtube” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> All Settings> Support> Software Update.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
amazed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the image control and quality on this led screen is absolutely amazing !
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgrading from 55 to 65 inches TV. Still getting to know the features and finding the right settings for it.
I would recommend this to a friend - Pros mentioned:Picture quality
Simple & Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was simple, menu is logical, and picture is great. Added a Sonos Beam 2 to complete the system. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with picture and audio quality from entry level TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was crisper than I expected and the Xbox app was a plus!
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality!! Super affordable! One of the best tvs have owned
I would recommend this to a friend - Pros mentioned:Picture quality
Executive Assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 65" TV was a great purchase for our conference room.
I would recommend this to a friend - Pros mentioned:Picture quality
Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are better TVs but you can’t beat the quality for price on this
I would recommend this to a friend - Pros mentioned:Picture quality
Best bang for the buck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features like auto turn off are a bonus. Worth the price and picture quality is great.
I would recommend this to a friend Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear easy to set up would like a little more audio options but great for price
I would recommend this to a friend- Pros mentioned:Price
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv with better specs and with best price for 65 inch
I would recommend this to a friend
