Customer Ratings & Reviews

This is a perfect tv if you're looking to upgrade or replace. Bought this for my son when his tv broke during a move. Picture looks great and it's easy to use.

This is an excellent tv for the price point! Crystal clear picture and color accuracy, I spent a little time with adjusting settings to make it absolutely perfect for my viewing needs. This replaced a 12 year old 50" Samsung Plasma tv which was working fine, but starting to dim in brightness. What a difference in brightness in this new tv. The tv speakers have a nice spacial sound due to object tracking lite, but lacks some depth, which is easily corrected by adding a sound bar. I've been using Samsung products for years, from phones to tvs and have been very pleased with their quality and longevity. I hope to get many years of enjoyment from my purchase. Also, Best Buy customer service has been stellar and the free delivery is definitely a plus!

Easy to take out of the box. It gave me option to setup the TV with my phone which made it really fast for that initial start up. Picture looks great, the interface isn't as user friendly as other smart TV's, and my only complaint is that the remote has no voice functionality.

The Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) delivers impressive picture quality with vibrant colors and sharp clarity. The Crystal UHD technology enhances visuals, providing a cinematic experience for movies, shows, and gaming. The Tizen smart platform is smooth and intuitive, offering easy access to streaming apps and settings. Setup is straightforward, and the slim design adds a sleek touch to any space. Overall, it's a solid purchase for those looking for an affordable yet high-quality 4K TV.

Its an entry level TV. Its an excellent TV for the price. That being said, HDMI soundbar has not worked yet however, the soundbar connected with bluetooth and works flawlessly. Picture quality and brightness is excellent considering the price. Refresh rate is 60 Hz and is more than enough for regular TV/movie watching. I have purchased expensive Samsing TV sets and they have not lasted more than 5-6 years. This time i decided to go with the cheapest Samsung and see how long it lasts. If you are just watching TV and movies and not playing any high resolution games, this TV is an excellent value for money.

I purchased this TV in Store wanting a larger screen for my home. I was doing comparison shopping between this one and an LG TV. I like the features of the Samsung so it is the one I chose. After getting it setup I was very impressed with the super clear picture and the ease of connecting all my devices to the TV. The TV recognizes anything that you connect to it making it so easy to add other electronics. Great sound and picture with the Samsung quality.

Hreat tv for the price. Great picture as well as great sound. Very lightweight compared to my previous 65" tv. Comes with very sturdy stands for it. Highly recommend!

Once we figured out how to turn it on (not liking the remote so much — unreadable and no instructions), we are very happy with our TV. The picture and sound are great. After we 80-yr-olds finally learned how to navigate the system, we are pleased with it. Probably should have opted for operating instructions, but had fun learning how to use it and find new features.

Samsung is a Great tv good quality and easy to use

Great price, great TV. Very easy to set up was able to drop my local cable company. Easy set up to install an outside antenna and get local ABC NBC CBS.

The Samsung 65" Class DU7200 Series Crystal UHD 4K Smart Tizen Television is an extremely visually sharp television! It has delivered constant performance. I would highly recommend this Samsung 65" Class DU7200 Series Crystal UHD 4K Smart Tizen television product.

Perfect size for my living room, Great Quality and bright images. The picture quality is stunning with vibrant colors and sharp details, thanks to its Crystal UHD resolution. Setup was quick and easy, and the remote control is user-friendly. Just wish the remote had voice activation.

Perfect TV - very light and easy to mount - excellent picture !!! Would buy again

I was initially nervous about purchasing this tv due to the mixed online reviews and customer complaints but I couldn’t be happier. I’ve always been against the idea of buying a smart tv because I don’t need the smart features and already use Apple TV for everything (dedicated apple customer here). I’ve had this tv over a year now, other than a minor communication issue with my stereo receiver (easy fix) I only have two complaints. 1. Still don’t want/need smart features 2.Not a fan of the remote. As fas as functionality and features go I’m happy, it turns on and off when I want it to and the color/brightness is a major upgrade from my old 55” Magnavox. Note- Sound Quality Rating — I use a stereo receiver for all audio and cannot honestly rate the sound quality as good or bad.

This was in my budget and i absolutely love this TV Its clear and easy to manage.

Picture is very sharp and crisp with no pixelation. The adaptive sound feature makes audio sound really good however you have to increase the volume which isn’t a big deal but something Samsung could focus on. Highly recommend!

Excellent devise , easy to use very practical very nice pictures, nice colors economical price. Good buy!!!

Nice color but the volume is really low. Im someone that needs the volume very low but for this TV i have to put the volume higher & even then it's still hard to hear.

I recently purchased a Samsung Smart TV from Best Buy, and I couldn't be happier with my experience. The delivery process was seamless, and the team handled everything professionally. The TV itself is fantastic – incredible picture quality, vibrant colors, and all the smart features I was looking for. Overall, a great product and top-notch service.

Tv was incredibly easy to set up straight out of the box and integrate with my Samsung galaxy phone. I can control the tv directly from either my phone or the remote which is incredibly convenient and helpful. Was not terribly difficult to connect to an iphone either, just needed to create an account for access. Picture and sound quality was wonderful out of the box even without a sound bar