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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1564 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,564 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great tv great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, it’s not too heavy, it was easy to set up, and the deal I got it for was great ! I only go to Best Buy to purchase Samsung tvs and they always have someone helpful that can explain the features and differences between them all ! DJ at the mobile store helped me with this purchase and explained in detail the differences of the tvs but I do like Samsung TVs and the deal on it was very good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Setup

    Rated 5 out of 5 stars

    Outstanding Picture Quality and Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DU7200 65” TV delivers impressive picture quality with vibrant colors and sharp details, perfect for movies and gaming. The setup was straightforward, and the built-in smart features make streaming a breeze. It’s an excellent value for the price, offering a premium experience without breaking the bank. Highly recommend for anyone looking to upgrade their home entertainment setup!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung DU7200: The Screen That Made Me Cancel Pla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need a new TV. Then I met the Samsung DU7200—and suddenly, I forgot how to leave my living room. Let’s break it down: • Picture Quality: 4K so crisp, I can see pores on people I don’t even know. Nature docs? Unreal. Football? I can smell the turf. • Colors: Vivid but not fake. It’s like reality, just slightly better. • Smart Features: Built-in apps, smooth navigation, and it actually listens when I tell it what to play—unlike my dog. • Setup: Easiest install ever. Plug it in, log in, boom. Ready for Netflix binging within minutes. I use it for streaming, gaming, and pretending I’m too busy to go out. It’s not just a TV—it’s a reason to say, “Sorry, I’ve got plans… with my DU7200.” 10/10: Would ghost friends again for movie night.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv for the price point! Crystal clear picture and color accuracy, I spent a little time with adjusting settings to make it absolutely perfect for my viewing needs. This replaced a 12 year old 50" Samsung Plasma tv which was working fine, but starting to dim in brightness. What a difference in brightness in this new tv. The tv speakers have a nice spacial sound due to object tracking lite, but lacks some depth, which is easily corrected by adding a sound bar. I've been using Samsung products for years, from phones to tvs and have been very pleased with their quality and longevity. I hope to get many years of enjoyment from my purchase. Also, Best Buy customer service has been stellar and the free delivery is definitely a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take out of the box. It gave me option to setup the TV with my phone which made it really fast for that initial start up. Picture looks great, the interface isn't as user friendly as other smart TV's, and my only complaint is that the remote has no voice functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect upgrade option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect tv if you're looking to upgrade or replace. Bought this for my son when his tv broke during a move. Picture looks great and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) delivers impressive picture quality with vibrant colors and sharp clarity. The Crystal UHD technology enhances visuals, providing a cinematic experience for movies, shows, and gaming. The Tizen smart platform is smooth and intuitive, offering easy access to streaming apps and settings. Setup is straightforward, and the slim design adds a sleek touch to any space. Overall, it's a solid purchase for those looking for an affordable yet high-quality 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an entry level TV. Its an excellent TV for the price. That being said, HDMI soundbar has not worked yet however, the soundbar connected with bluetooth and works flawlessly. Picture quality and brightness is excellent considering the price. Refresh rate is 60 Hz and is more than enough for regular TV/movie watching. I have purchased expensive Samsing TV sets and they have not lasted more than 5-6 years. This time i decided to go with the cheapest Samsung and see how long it lasts. If you are just watching TV and movies and not playing any high resolution games, this TV is an excellent value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv. Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat tv for the price. Great picture as well as great sound. Very lightweight compared to my previous 65" tv. Comes with very sturdy stands for it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out how to turn it on (not liking the remote so much — unreadable and no instructions), we are very happy with our TV. The picture and sound are great. After we 80-yr-olds finally learned how to navigate the system, we are pleased with it. Probably should have opted for operating instructions, but had fun learning how to use it and find new features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” Samsung Crystal UHD.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 65” Crystal UHD TV. We enjoy watching movies and shows on it, amazing sound and picture quality. It is very easy to switch between your connected. It also has a recently viewed feature which will take you directly back to whatever input device you were on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in Store wanting a larger screen for my home. I was doing comparison shopping between this one and an LG TV. I like the features of the Samsung so it is the one I chose. After getting it setup I was very impressed with the super clear picture and the ease of connecting all my devices to the TV. The TV recognizes anything that you connect to it making it so easy to add other electronics. Great sound and picture with the Samsung quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV - very light and easy to mount - excellent picture !!! Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Highly recommended! Samsung 65" DU7200

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my living room, Great Quality and bright images. The picture quality is stunning with vibrant colors and sharp details, thanks to its Crystal UHD resolution. Setup was quick and easy, and the remote control is user-friendly. Just wish the remote had voice activation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great TV. Very easy to set up was able to drop my local cable company. Easy set up to install an outside antenna and get local ABC NBC CBS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and audio quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very sharp and crisp with no pixelation. The adaptive sound feature makes audio sound really good however you have to increase the volume which isn’t a big deal but something Samsung could focus on. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent devise , easy to use very practical very nice pictures, nice colors economical price. Good buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Upgrade for 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung Smart TV from Best Buy, and I couldn't be happier with my experience. The delivery process was seamless, and the team handled everything professionally. The TV itself is fantastic – incredible picture quality, vibrant colors, and all the smart features I was looking for. Overall, a great product and top-notch service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv nice sound great quality would buy again picture perfect easy to mount very light weight good color like picture perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    My new tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and sound. Television itself is thin and lightweight, easy setup. Overall Very good.

    I would recommend this to a friend