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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,553 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 65 in color tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of the name samsung picture is perfect color bright its a smart tv easy to use and was a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best t.v ever. Sound perfect picture is like your actually in the Best t.v ever. Sound perfect picture is like your actually in the movie. Video game picture and sound best I ever had. The colors are vibrant, making every scene pop with life. Whether I'm watching a blockbuster or playing the latest game, the experience is immersive and captivating. The clarity is astonishing, and I can see every detail as if I were right there in the action. It's truly a game-changer for home entertainment, and I can't imagine going back to anything less.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV, with crisp picture and clear sounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this television! Samsung is my goto brand of electronics anyway, and when I needed to get a new TV, I focused on this brand. Unfortunately, I do not excel at measurement, so when it was delivered, I was stunned. At first, I was thinking that it was too big for my living room, I guess I'm mathematically challenged, so it took me a day to get used to feeling like I was inside the screen and part of whatever I was watching. But now? I love the way the colors pop, how crisp the sound is, and how easy it was to load up my streaming services. The only downside for me was the size of the remote, because it's so tiny, but that's more of a non-issue, really.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and the user interface is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great now! 1st updates took a while...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if I am rating the performance a year later, but I am giving it 4 because it seemed to take months to get through all it's updates to start working properly. It would error our and close applications at first and I continued checking for updates and it would say it was already updated. Knowing these were issues that would be fixed in updates I waited. After about 4 months it finally got an update and has been working excellently ever since!! Amazing picture and neat homescreen and menu features!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with FREE Samsung TV Plus Channels!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75" tv from Samsung for the living room and love it. So, when we were adding a 65" tv for the bedroom we decided to stay with Samsung. We had first tried a LG tv so that we could have a tv with a different operating system and hence more channel choices. But we returned the LG because once we updated the firmware after about 15 minutes it turned off and would not turn back on. Even Best Buy tried when we returned it. Interesting, like other reviews have said, the remote on the LG tv was similar to much older sets and the channel select on the Samsung was significantly faster. An easy good looking tv with a great picture even in this price point. We did recently learn that other TVs have their own free channels similar to Samsung TV Plus, but the Samsung TV Plus is just smooth to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    samsung 65 smart tizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture clarity is excellent and id expect nothing less from samsung tv. This is my first new tv in a while, and the interface for apps/ channels is very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the fake reviews, this tv is awesome! Beautiful picture, easy to use and lightweight enough that I was able to set it up myself. My only regret was not buying it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Couldn’t be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough, surpassed my expectations. When I began I was so confused with all the brands and types on tvs but after a little research and looking at reviews I made my pick. Couldn’t be happier, the picture quality, sound and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re enjoying this Smart TV. It was very easy to set up and it has a crisp, clear picture. It’s got every feature imaginable so we still have a lot more to explore. It’s Great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied with this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the quality for the price was fantastic! The sound could be a little better but we are getting used to it and have adjusted the different modes to make it sound better/louder. Overall we are very happy with this purchase and currently waiting on them to go on sale again to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent TV for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with TV, great picture, only complaint is volume button on remote, its very touchy and when turning up volume, I will mute at same time. I wish those werent on the same button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great smart TV. It walks you through everything when setting it up. I needed that. It's clear, bright and has a great picture. I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek, good quality image, easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke, and my partner and i were planning on replacing it by thanksgiving, but we had to do an emergency buy, the price was right, the image is not the best out there, but it's good quality. It is sleek and easy to transport. Fits comfortsbly in our room. And the features are very essy to use, the set up, is simple and ratehr quick. Once linked to samsung smartthings, everything is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I watch Tv and this is a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so used to the regular 2000s TVs so when I finally upgraded with a sleek Samsung, it was a no brainer, the quality was there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very satified samsung customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m very very pleased with the perforemance of my 65 inch Samsung Smart TV. Its every thing that i hoped it would be.the brightness and the beautiful sharp clear colors that it reflects on every movie and show and sports events.When my weekend friends come by for dinner we all group together and enjoy the ezcellent viewing of my samsung.I have slready had two of my neighbors switch from a sony smart tv to a 65 inch samsung. Thank you very much to the customer service team as well as the excellent sales team that showed me the samsung tvs at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older Samsung unit. The pricing was outstanding, the unit performance is outstanding -great picture, easy to set up, could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture, poor sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv with great picture and sound. i would say the remote sensor is a bit sensitive, and i have to be pointing basically directly at it for the remote to work, but i dont fully mind. i also have found that the brightness range is fantasrtic, being able to make the backlight much darker at night before bed and way brighter with sun coming in the window. i have a window directly across from the screen and dont really have any glare when the brightness is higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clean Picture, light weight for mobile mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, it turns on and off quick. I am using it as a web conference monitor. It was not friendly to select HDMI port. When TV is off, then turn on. It default to home with smart Apps. I had to do many clicks to get to HDMI 1 input, where my Pioneer 43in, click on input and okay, 2 clicks to get in to HDMI 1. The monitor itself is great and light weight. Single person can mount it on a mobile stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 1st smart TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love the picture and smart option by controlling with your samsung phone.

    I would recommend this to a friend