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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,553 reviews
  • Rated 5 out of 5 stars

    Great television for the price,

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best place, if you know what you're looking for and go on to the website, 9.85% of the time that you find an item that you are looking for online and it says that it is in stock. It typically is and will not disappoint. Like the majority of distributors. Bestbuy is always my first place I check and usually the only place I have to go to,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. Really easy to set-up. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 3 out of 5 stars

    A little laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, but tends to lag. The color is good. Sometimes the sound seems quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MissiG:

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      I hope these tips help resolve your concerns. Should you need further assistance or have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tone Loc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The color volume, the size and weight. Customer service was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great features easy to operate and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price Clear picture Beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quick and Easy Buy and Pickup, Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this through BestBuys online platform and the pick up process was quick and easy. Installed it at home and TV works amazing. TV has excellent sound, Picture quality is pretty good. The smart features make it convenient for my parents to use and connects easily with audio components in my home. Always been a Samsung user when it comes to phones and Televisions. Trust their quality and build and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this is insane, you can see the difference in movie budgets. I feel like I'm finally able to see the actors, movie sets. You can 100% tell a movie set to a natural environment to a green screen on this Tv. TVs finally caught up to film quality viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery went smoothly, setup was pretty easy, this was for Dad, and he wanted it to be easy to use. Picture quality is so much better than his old TV. He is very happy. It has many features he will never use, but the bluetooth is great as he can use a speaker by his chair and doesnt have to have the volume so loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an outstanding TV for an amazing price I gave this as a gift to my parents who are elderly and all they do is watch TV and they love it. I kinda need one too, so IWhat an outstanding TV for an amazing price I gave this as a gift to my parents who are elderly and all they do is watch TV and they love it. I kinda need one too, so I hope I win it cause I’m in need of a TV and if I ever buy a TV, this would be the one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW If you are considering...DO IT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV picture is nothing short of amazing! Upgraded my family room TV and got this a such a great best buy discount! so far NO issues! love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Samsung tv’s This one is a little larger and smarter than previous purchases. I’m a senior and my grandson set it up and explained how to use and I was able to grasp in the first lesson. It has a beautiful picture, great sound and more apps than I could imagine. I will have fun experimenting and best of all I got rid of cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 65inch tv a week before the Super Bowl, and wow the colors, brightness, and refresh rate is amazing. I have always liked Samsung products and this tv did not disappoint. A week after buying the tv I went to best buy and purchased a Samsung Q-Symphony soundbar to pair with this tv. Its like watching a movie at the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works fine. It’s just annoying switching from PlayStation to basic cable. Picture quality is good but the sound is very low. But other that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    highly recomend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. The guys that deliver our tv was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV, and I couldn’t be more satisfied. The picture quality is amazing, delivering sharp and vibrant visuals. Setting it up was a breeze, and the sound quality is good, meeting all my expectations. I haven’t encountered any issues with the product, and the price was fantastic for the value it offers. Highgly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect fam TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a Samsung TV for my fam, and I’m loving it! The picture quality is awesome—everything looks super sharp and vibrant, whether I’m watching movies, shows, or just streaming stuff. The speakers are surprisingly loud and clear too, so no need for extra speakers. It’s just a solid TV all around and perfect for any kind of media. It’s my TV of choice in the house now, and I’d definitely buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase . The Samsung TV exceeded my expectations with its stunning picture quality and intuitive smart features. The 4K UHD resolution and vibrant colors make every scene lifelike, ano the HDR enhances details, especially in darker scenes. The sound quality is solid for a built-in system, with options for surround sound to give a home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option,great price and quality,definitely I recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our main tv and love it! Picture is good and it is easy to set up.

    I would recommend this to a friend