Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 6575140
Customer reviews
Rating 4.7 out of 5 stars with 1553 reviews
(1,553 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, quality and sound! Customer service was excellent helping us load the TV in the car.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv shopping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person to help with whatxwe were looking for. Picture quality, price and smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand. We had 2 other Samsung TVs for almost 10 years. They just keep working as the first day. This TV shows a great quality image and sound. It was very easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, sound not so much. You have to turn the volume almost all the way up to be able to hear it & the remote sensor is stupid picky. The only positive I can say is it has a good quality picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CAvery:
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display and TV for the price Also best buy service is something no other retailer can match
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Needed a new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10-12 year old Samsung was starting to pixelate on some channels. I found this one on a good sale. Picture is excellent. Delivery and setup guys were great as well!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Phenomenal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Super sleek, picture quality is amazing, navigation is a breeze ( especially for someone like me who is technically challenged) I love Samsung products and this one did not disappoint
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for the price and easy setup. The only frustrating part is that Samsung will not allow the YouTube TV app on the home screen, so it has to be searched in the apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. No issues to complain about. It is wall mounted in a secondary bedroom so not in heavy use. However, the color and sound is excellent and guests frequently comment on how nice both are and inquire about the tv for their own purchases.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV overall! Not one problem, issue or complaint!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV present for my parents ( I want one too)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung 65 inn 4K smart tv for my aging parents. it has been perfect. now they can easily watch Netflix and go back to Direct TV. Picture is perfect !
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture for both movies and TV shows, Great price for TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and clear sound although we added a soundbar because we're hard of hearing. Can even read small print which we couldn't on our older and smaller tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture for the money. You can't go wrong with this one .Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv. Amazing quality. I use it daily and all of the different apps you can use makes it even better.
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
No Regrets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works wonders, the lighting is incredible especially as I am watching TV while falling asleep. The sound is amazing, and the colors and lighting of the device is everything. The only thing I wish I found sooner is the automatic turn off setting for the device.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung TV prior to purchasing this larger Samsung. I think Samsung has superior quality and solid colors.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung 65 inch TV it's the best one
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV it's beautiful and big size no problem I recommend this TV to everybody and Best Buy is the number one
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture-Perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tv has a great picture-perfect size for my living space. The sound is excellent. Great buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. You can customize alot in the picture settings to setup your tv just right. It has a game mode for when u plug in your xbox, PlayStation/ etc.
I would recommend this to a friend
















