Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 6575140
Customer reviews
Rating 4.7 out of 5 stars with 1564 reviews
(1,564 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Rated 5 out of 5 stars
Great Samsung TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to match up with our other Samsung Tv and this one did not disappoint. Seems like the update they did with the UI made it a lot easier to use. The smaller remote might be easier to lose though.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and good quality! Seems to be working well so far definitely recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my tv!! Delivery was great too. They came on time and were efficient when bringing the TV inside.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice TV at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Easy setup. The volume up/down button isn't the greatest design, but overall okay. A sound bar is a must with this television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Looks great in my basement. No need for additional streaming devices as Samsung offers apps for everything I need
I would recommend this to a friend - Cons mentioned:Responsiveness
Rated 4 out of 5 stars
Some Hiccups but Great !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv cut out after three weeks of having it due to manufacturer error. however, samsung was very helpful and fixed the tv under the warranty. the tv is very good, i do recommend a soundboard but besides that no issues
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Dont care for the remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love it. Im not used to Samsung. I have always done vizio but my oldest insisted per quality. It was long overdue. I will need to purchase more in the future. All of our TVS are out of date.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Clear picture and sound. Very low profile
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
SAMSUNG 65inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for family , fits the space very well Great picture quality I upgraded from 55-65" TV and my family enjoys it more during movie nights
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV purchased has an excellent picture; was professionally installed on the wall and makes the entire living room area looks good. Thank you Best Buy for this quality In merchandise and service.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Recommend 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality few month i buy this tv and is working for perfect quality no complaints
I would recommend this to a friend Rated 5 out of 5 stars
Flat screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed that I was able to get this at a really affordable price. Thanks Best Buy . I will definitely be shopping for more products soon.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV & Sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Samsund UHD Crystal 65" TV. Great picture, paired with Samsung soundbar a woofer. Great combination for a good price.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has everything I expected and also at a great price. I would definitely recommend this TV for anyone on a budget.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, sound not so much. You have to turn the volume almost all the way up to be able to hear it & the remote sensor is stupid picky. The only positive I can say is it has a good quality picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CAvery:
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Flatscreen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound quality is amazing. One year later and it still shows as if I just bought it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung television.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung television is wonderful! The picture is so bright and clear and thats awesome for me because I am elderly with some vision loss.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has best picture compared to other tv's at the store the same size. It is very clear and does not appear grainy. Or show pixel movement when watching a movie.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp picture, color is crystal clear, great value. Sound is great even when not using our sound bar.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Better deals
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always find what I want, exelent prices, and the best,friendly people.
I would recommend this to a friend
















