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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1549 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,549 reviews
  • Rated 5 out of 5 stars

    Bestbuy has Superior electronics & staff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV. I can pair my S22 ultra to it. Thank you bestbuy! I also bought the subscription for bestbuy and I get free warranty on all my purchases. Bestbuy is the only place I any electronics. The staff is bery helpful and knowledgeable in all their equipment. Everytime I walk into bestbuy I walk out a happy man. All my kids love going there with me also. Thank you Bestbuy for your superior equipment, electronics and help. I will never shop anywhere else but Bestbuy for all my electronics & equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great pictures and Videos recommend to buy worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Purchase ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so much. The picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love my TV, I love Best Buy. They are the best and I would never shop anywhere else for my electronics…the customer service is freaking amazing I promise;)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New T.V.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Thank you to my 18yr old son for buying us a new tv with his own money. Works and looks amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv, i can read all the writi g on screen without getting close, the sound is clear. I love it. Arsnt using all the bells and whistles on the smart tv but will eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly a BEST BUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Was truly a “BEST BUY” 65 in smart tv for new apt was the greatest purchase made thus far!! Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my bedroom and paired it with a sound bar for great sound. Great price. Would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv from best buy Samsung 65

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung tv best buy was very helpful and respectful while I went in and purchased

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture for price. Nice that its mountable but definitely requires two people to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded My Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. So happy with the apps I can use with my phone connected to tv. Better than I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Smart TV brand “Samsung”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This its the 4th Samsung Smart TV that I buy, I love the quality, the menu and connectivity to the network. I am showing off my setup!!!! ;-D

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great product, awful experience by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make no mistake with the general rating and title, this product is great, looks amazing, was a good deal, the whole shabang. My only gripes come from my experience with Best Buy and ordering the TV. I ordered it off the app for pickup that day and they offered to have it delivered by tomorrow. I underestimated my cars space and couldn't fit the TV which led to the wonderful workers there assisting me with changing it to a delivery, but instead of next day like the app had said was possible the very next deluvery date was the 14th of December, over two weeks away. Luckily I caught an opening and got it changed to the 7th a few days later, still a headache inducing experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SpencerK,

      It's great to hear that you are enjoying your DU7200 TV. Please know that you are leaving a review for the TV unit, not the service provided by Best Buy.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size fit our space perfectly. We are fans of Samsung TV and the other apps available. Wonderful picture. We will likely buy another soon for another space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Cristal UHD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, great picture, clear colors excellent audio. Will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Great picture and easy to use with all the apps. Easily connect other Samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung TV for remodeled sports room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, remote features are easy. As always, Samsung is our go to brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv for the bedroom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image, sound ok. We bought this tv for our bedroom and we love it. The remote control is small, simple, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went through well. Easy to handle and very nice pictures. I love this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ✨✨ Buena calidad de audio y full HD Fascinada con mi compra.

    I would recommend this to a friend
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