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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,554 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from 9 year old Lg. I would recommend to anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture quality. and so easy to set up in our living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up at store was great easy setup very good pocture quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Opinion count

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was excellent! I will recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture only missing the alexa voice control feature otherwise great tv for the price and size!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality without the high cost as compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Buy #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a great TV. Plus timely free shipping

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture quality and the sound quality. The brightness is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV- Very Satisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great TV , it does what is supposed to do. Works pretty well paird with my Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for the buck,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the with a ROKU connected... This is not a smart TV but excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG DU7200

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE SAMSUNG DU7200, ITS HAS SUCH A CLEAR QUALITY

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, quality picture and functionally really happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased TV I asked the salesman if it was on sale for President's Day. He told me that was the sale price and it was not going to get lower. The next week I went in to buy a sound bar and the same t v was being sold for seventy dollars less. It's going to be very hard to trust a Best Buy salesman after this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great so far picture and sound nice thanks Samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower left frame on TV is loose. That is something that could have been taken care of on delivery if the guys removed TV from box & set it where it was going. TV was on sale but not cheap enough to justify paying someone to set it up. $249 to have someone take care of the set up is ridiculous. I am an older lady & could not set up the 65” TV on my own. Remember when BBY took care of customers. I was not needing TV mounted, just set on stand. SMH at BBY lack of customer care. Yes, I pay the yearly fee to be treated with more respect for my business. Seriously considering if the $200 a year has any advantage. Would I recommend this TV? Yes, just caution if you need help getting out of box & putting on TV stand.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meemaw,

      We appreciate your feedback on your delivery service from Best Buy. You may want to reach out to your local Best Buy directly to better assist you.

      If you ever have product questions or need help with your TV, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv but not happy with the remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV At affordable price. I just dont like the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price, picture quality is top tier and easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Go to Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 65k tv and a GE microwave Convection oven from Best Buy. We have picked up the TV but waiting for the Microwave to come in. I have purchased other items from Best Buy and had a great experience. My Family and Friends also use Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 65" and also the fact that it controls my firestick, so one less controller to worry about having out. It fits great on the mantle so I did not have to mount it on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, super easy to set up , really enjoyable .

    I would recommend this to a friend