Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 6575140
Customer reviews
Rating 4.7 out of 5 stars with 1554 reviews
(1,554 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good and picture is quality is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
65’’ Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv for the money good picture nice blue tooth sound bar Would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality not bulky love my television love that it has my channel options
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy navigation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv, easy to navigate and a great clarity
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
CherylG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is clear and my clients throughly enjoy it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Big improvement from my other one. Other one was falling apart.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
good deal for a good tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my old tv just died, like usual. and this is a good tv, for a room that it's not used that much, and on sale
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good sound very delicate i love this tv in my living room
I would recommend this to a friend Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The only thing I wish it had was a center base to support the TV instead of the two side legs. Otherwise, it’s perfect. I really love it.
I would recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
Alejandro Gonzalez
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great excellent reception and good colors and reception
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great price. Highly recommend this television.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially for the price and very easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beyond Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is exceptional and surpasses expectations.
I would recommend this to a friend Rated 5 out of 5 stars
Best price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best purchase that I did the last year !
I would recommend this to a friendRated 1 out of 5 stars
BROKE AFTER ONE YEAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv on 11/29/24 and it broke on 12/7/25. Thank god we purchased the two year warranty for an additional $80 - Geek Squad advised that there’s a hardware issue causing the screen to go black and that repair would exceed the value of the tv, so we are getting a replacement but they are asking that we pay another $60 to get another warranty on the new tv. Given that the first one broke so soon, we don’t want to risk not getting the warranty on the replacement but are shocked that they would ask us to pay more to replace when the original warranty we purchased had to be used less than two weeks after the manufacturers warranty expired. I have asked that they cover the cost of the new warranty given that we spent more than $600 on a tv barely over a year ago. They said they can’t do that for us which is crazy to me as a customer service worker myself. I was told a manager would call me back yesterday, but I still haven’t heard anything despite calling twice now to escalate. I understand that these things happen but requiring us to pay more to replace a defective tv doesn’t seem fair at all. It doesn’t cost Best Buy anything to give us the $60 warranty as long the product they’re selling us lasts for two years.. if they stand by their product, giving us the warranty should not be an issue for them at all. Hoping to receive that call back today like they advised so I can follow up with good news but at this point, Im just extremely disappointed in how this is being handled as it has been a huge inconvenience for us that they are trying to charge us more for. I have other TVs that are more than 5 years old without ever having an issue. The 2 year warranty on the replacement should be a given if we find ourselves in the same situation a year from now. Like I said before, it’ll they stand by this product, then they should be able to provide a warranty at no cost that IDEALLY we won’t have to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NathanG:
We appreciate you sharing your experience with us. We hope your issue is resolved in a timely manner.
Should you have questions on your TV once your issue is resolved, please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Rated 5 out of 5 stars
Don’t hesitate to buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is well worth the price. It’s quick to turn on and do what you need it to do. It works we. With streaming, our PS5 and Nintendo Switch. Get a Samsung soundbar to match it and your experience will be even better!!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv nothing to complain about. easy to connect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A samsung smart 65 inches tv. It got a nice picture
I would recommend this to a friend Rated 5 out of 5 stars
Grest buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great buy. TV does exactly what it says. Works better than other brands. This price is a giveaway.
I would recommend this to a friendRated 5 out of 5 stars
2nd Chance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at the outlet, after unboxing found TV and all contents in original order. Like brand new but somewhat else saw it 1st.
I would recommend this to a friend
















