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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,554 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Hate the remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a simple review to express how much I dislike the remote. It’s awful you have to play around the aim for the remote to grab. Most of the time I quit and just go to another tv in the house.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hate,

      We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Televisión perfecta, excelente calidad de video y de audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality tv , me and my husband love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! Clear picture. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Mid Grade Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k amazing Perfect sound Led is pretty bright Size 65 best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and good quality. Slightly hard to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my purchase, we enjoy watching games on it Very good tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyooooge tv!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with easy installation and easy instructions to folloe! Just make sure you know your tech, since it can connect to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sotera Davila

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is going to b for a donation for my mom on her memory for the Hispanic health center in Hartford conn I have my Samsung tv in is about 19 years old an is an perfect condition Ather day 1 thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome store

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung 65 inch tv is amazing. The employees were awesome and made sure that i understood everything i needed to know. They helped me take it out to my van and load it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good quality. Right size I am truly enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice! Way better quality than my last one! Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. Nwoko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp picture. I like this tv. I will recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews had me skeptical, but im glad i made this purchase. If you are having an issue with the sound, just change it to dynamic in the settings no jeed to purchase a sound bar. The wall mount was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy! great picture and sound ! Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture not capable of connecting my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how organized they were able to get this open box clearance item and shipped to my nearest location next day. There was no confusion and I was in and out of the store in under 5 min. The product is working perfectly and I have zero complaints!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch tv review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price works great! Samsung has its' own apps as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem i have is close caption on Espn + I cant get it to go off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient delivery, excellent attention and good products

    I would recommend this to a friend