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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,554 reviews
  • Rated 5 out of 5 stars

    Best Help Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the people I dealt with on line and on the phone were incredible and so helpful. Also the delivery people were also so nice. It was a fabulous experience buying the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my living room. The price was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Samsung 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Samsung 65" TV. I have few LG TVs. Samsung seems more bright and with nice features. Will go again to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this a few weeks, but I am very pleased. I am a huge Samsung lover because we've always had good luck with them. The items have lasted for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in this range of price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. I have it 2 months and It's working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so much! And the guys that came to install it, communicated well. I have to leave 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this TV plus was able to use the %0 interest for 12 months which is really great to have that option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and big screen. My wife loved it Happy wife happy life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for the family for a decent price on a 65” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV's are superior

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TV's LED OLED QLED. Which ever one you will be WOW ... look at the picture clarity and sound. I love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was flawless. Knowledgeable people at the store convinced me to buy this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Port count

    Rated 3 out of 5 stars

    Why so stripped down?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To bare bones on features. Many input and output options are not available on this model. Ex..Cannot connect older NES to this TV. Remote is too small for big hands!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DSherman,

      We appreciate your feedback on the features of the DU7200 TV. Your opinion is important to us and will be shared with our internal teams.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great non-QLED/OLED option for a smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a relatively affordable smart TV and you’re not a fan of QLED or OLED, this is a good choice. You get all the streaming apps and a full browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price, ui is really easy to use ans navigate through all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture provides an incredible movie and TV show experience. Recommend a sound bar with the TV though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It’s the first 4K tv I’ve owned that actually looks 4K without having to adjust some stupid settings!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not worth the money, get the 8k series or better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote will not work unless close to TV , will not pick up Samsung TV no matter how many times you reload , we have 2 8k series tvs and they pick it up just fine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamieS:

      I’m sorry to hear your DU7200 TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.

      After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      If the remote is still not working:
      1. Unplug the TV for 30 seconds, and plug it back in.
      2. Try moving closer to the TV and re-pairing.
      3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
      4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, easy install. Have had for almost a year with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65-inch TV is the best! A great TV reasonable price. This was a Christmas present to me for my bedroom!

    I would recommend this to a friend