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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140
Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,554 reviews

  • Great TV and Amazing Geek Squad Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend

  • Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no complaints about it and excellent customer service

    I would recommend this to a friend

  • Good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. The volume is decent and setup was easy.

    I would recommend this to a friend

  • Seamless experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! It came with a home delivery and the process was seamless! Will definitely buy another one for my bedroom.

    I would recommend this to a friend

  • The best Samsung TV❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who is the best merchant ever buy from Best Buy and it’s worth it? It’s a good investment to buy.

    I would recommend this to a friend

  • Samsung 65 " Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to up grade our 55" TV and Best Buys price was great on this Samsung 65" TV Thanks again BB.

    I would recommend this to a friend

  • Great replacement tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement tv for our bedroom. Very clear, bright screen. Great buy!

    I would recommend this to a friend

  • Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new screen I had a 60 inches at first I changed it to that beautiful 65 inches ❤️ no regrets here

    I would recommend this to a friend

  • Samsung 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV at a great low price! Samsung products are always a smart choice no matter which price range you purchase!

    I would recommend this to a friend

  • Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV brand new for some reason every app just about.

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My number one brand all the time it is very durable and clear I enjoy watching my shows. All my staff household is samsung. Including my phone. They never go wrong.

    I would recommend this to a friend

  • Samsung 65 inch du7200 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great 4k smart tv with easy menu and good build quality. Great value for the money. I would recommend it highly.

    I would recommend this to a friend

  • Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung tv is very clear and easy to use. I appreciate everything

    I would recommend this to a friend

  • Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Tv for a lovely living room. I would recommend it to everyone

    I would recommend this to a friend

  • best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Television - excellent product. It was easy to set up.

    I would recommend this to a friend

  • Terrible service—Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very weak/ remote does not have enough features Disappointed regarding help once you buy the TV—Geek Squad needs to return—they set up when they delivered but I am having too many issues-called the guy that set-up TV—he said to call his boss—I called at least 6 times—voicemail full, no answer, etc. Caleb sold me the TV—he was very good! Service (Geek Squad) is the problem! I am very dissatisfied!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GaryW,

      Thank you for letting us know about the sound/remote issues you are having with your DU7200 TV. Please try the below troubleshooting steps to resolve these issues.

      There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      To learn how to use your Samsung Remote go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Best buy from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for an affordable price, always affordable quality items from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Decent tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality but the operating system or whatever its called on a tv is slow and misses inputs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Branddan,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Sweet Dreams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65 inch TV fits perfectly in my bedroom.

    I would recommend this to a friend

  • East purchase picked up in the South!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple online purchase from home to store connection was so easy…..I could not believe it! Received emails from BB so quickly and constantly until the item was picked up! Thank you for the very great customer service!

    I would recommend this to a friend
Page 61, Showing 1,201-1,220 of 1,554 reviews
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