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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140
Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,554 reviews

  • Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing. My family and i were able to enjoy a football themed party even more because of it

    I would recommend this to a friend

  • Good, some flaws. No optical port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Definitely not a “steal” or worth $1000+. Oh and funny thing is, the soundbar they “offered a deal” is completely useless with it. NO OPTICAL PORT! Don’t be fooled like I was

    No, I would not recommend this to a friend

  • Samsung Crystal UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Highly recommend for everyone and their family.

    I would recommend this to a friend

  • Good TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV good for the money I recommend this if you are looking for a good low priced TV

    I would recommend this to a friend

  • Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv and the employees at the store couldn't have been polite and helpful.

    I would recommend this to a friend

  • Excellent Exchange Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front door associate was extremely knowledgeable and very helpful with my exchange. Everyone was professional and friendly! I'll be back soon for another purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Samsung 65" TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for TV based on quality but setting up wifi very manual and cumbersome. Setting up TV shouldn't be this complicated.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SalmanB,

      Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.

      We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent job good costumer service nice equipment thanks for everything

    I would recommend this to a friend

  • Amazing TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals and quality. Would recommend this TV for anyone! Great for games as well.

    I would recommend this to a friend

  • Samsung for life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, no problems whatsoever and BEAUTIFUL display

    I would recommend this to a friend

  • No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I an not satisfied with is that it does not have voice command control.

    I would recommend this to a friend

  • Love Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung televisions! Great product and priced just right! Best Buy had it ready on time. Great purchase!

    I would recommend this to a friend

  • TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in both Samsung TV and Best Buy service.

    I would recommend this to a friend

  • Problem with new Samsung 65" TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if something happened to my new 65" Samsung during delivery by a BB contract company (not Geek Squad as requested}. The sound will stop on this TV which has happened 3 or 4 times so far and it takes about an hour plus to get the sound back. Since they dropped my old TV which I was going to give to my family, and they parked several houses down the street from me and carried the TV in the box past several houses makes me wonder if they dropped this TV. I have never had any problems with a new TV before. Is it covered by Samsung or Best Buy and for how long?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kathleenl,

      Thank you for reaching out to us. We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying:

      1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.

      2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.

      3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.

      If you continue to have issues, your TV is covered by a 1-year limited manufacturer's warranty. For information on Best Buy's return policy please refer to their website: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. Typically electronics have a 14 day return period.

      For help troubleshooting or to set up a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Samsung ELITE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost all products of Samsung are a guaranteed 5 stars and recommendation for me

    I would recommend this to a friend

  • 65 inch - Nice but BT connection no so good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very nice however it does not auto connect to my Bluetooth speakers. I have to manually connect each time.

    I would recommend this to a friend

  • Decent quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very satisfying purchase. However it occasionally resets itself or turns off. This might be a controller problem.

    I would recommend this to a friend

  • Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Great value! Had a 75" that was damaged in moving it. This unit was only $499, and couodnt even consider having the old one repaired for that price!

    I would recommend this to a friend

  • Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my parents. Added a sound bar but that’s normal for TV’s now.

    I would recommend this to a friend

  • Find me a wall mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv especially for the price. The only issue I'm having is finding a wall mount. You can't you a standard wall mount off Amazon

    I would recommend this to a friend
Page 64, Showing 1,261-1,280 of 1,554 reviews
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