Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,554 reviews
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Colors are not as good as my prior Samsung TV but I paid alot less for this one which probably explains that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65" DU7200

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the price and performance of this television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! We've had it 3 months now amd love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excelente tv, I always love the Samsung items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, they are the best, always pleased with BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speechless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something special to my daughter for her bedroom she love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as I was it expecting it. Perfect size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from Samsung and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had amazing costumer service and the tv I got was a steal on no tax day! I appreciate you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people and excellent service. The best...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defecrive in less than a year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 mobths of use then screen went black. Sound still comes through, no image.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RyanY:

      Thank you for sharing your experience with intermittent black screens. This could be prompted by several potential scenarios such as a connection issue, the most common problem, or an issue with an externally connected device and/or its settings.

      Please give us the opportunity to assist you by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    good ti havr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goôd products must have............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality products

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service given at this location is very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality. My family Like it Crystal clear screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung crystal UHD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid this has been a great purchase. No complaints so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big techie nor do I keep up with multiple apps so maybe I’m not getting it but I have not been impressed at all with this smart tv. I do not see the difference from my other two TVs, LG & Sharp, that are 8-10 yrs and not smart. The picture quality is nothing special, in my opinion and I actually feel the audio is subpar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tinker,
      It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image and sound quality. Below are a few settings that I recommend adjusting:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      For sound adjustments, go to Settings> All Settings> Sound.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Decent budget 4k 65in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV for the price. Wish it had Dolby vision and ATSC 3.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectvvvbhhjjjjhhhbvvvvgghhhhggvvvvgghvgvvvghhgvvgh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! It has everything what I was looking for. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 of 10 I highly recommend the TV and the store!

    I would recommend this to a friend