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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1474 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and affordable price. Many appreciate the vibrant colors and simple setup, as well as the TV's lightweight design and overall quality. However, some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus. A few customers also noted that the TV did not have all of the features that they needed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,474 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we love it. We own 4 tvs we couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to go with this tv because of the price but after looking at all the stores it looked like the best deal. I was so glad to because it comes with so much more I didn’t even know about. You get more channels on a Samsung TV. They have their own tv channels and don’t have to pay for. That is a big plus in my experience. Great deal don’t pass up a free deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp pix. The view is great. Definitely should buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 “ Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love the 65” Samsung TV, great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clear sound. Good picture. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it was delivered to my home in a very short time in perfect condition. This is this is the second TV I purchased from Best Buy and I would recommend to anyone looking to buy one, go ahead you won’t regret.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 Huge ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture ! Very happy with our purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent tv! Best quality ever, brightness is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price crisp clear picture. Highly recommende. Easy use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65” Class DU7200 Series Crystal UHD 4K S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats good quality. Good sound best tv samsung…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was right I wanted a 55in but the sales person asked me the size of my room and after I told him he said I would be better off with a 65in and I was I had to take back my 55in to the store and get the 65in thank you so much for your awesome advice I will always go back to and best buy in the city of eastvale and Corona California

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features for the price I like the new hub as well easy navigating the new remote features. You can also download the remote to your device doesn’t matter what brand model it is Apple friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our downstairs den. It equipped with all the popular apps that we use most often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sale ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65” Samsung TV, the Customer Service was Great, the TV and set up was fabulous. The two very nice Set up men were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for this money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for bedroom. Works quickly, nice size, excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv its so easy to operate. I especially love playin call of duty on it me and son will play all weekend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. When it was first delivered I was upset that they delivered a broken TV. But when I reached out to the customer service people via chat, I was impressed how professional and fast they were in getting me my new tv in less than a week. And it's the best TV I could of purchase for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially i was very pleased… color, picture fabulous. 31 days later there was a five inch wide vertical line , top to bottom. I didnt get the best buy extended warranty. Luckily it was still under the 90 day manufacturer warranty. They picked it up and in 5-6 days it was fixed and returned. Now… not sure why… but it wont stay connected to my sound bar and sometimes the tv goes dark … dont know what thats about… ill have to troubleshoot… Un short… kind of a headache so far… at least the price wasnt crazy otherwise id be screaming.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MariaF,

      I'm very sorry you are experiencing issues with your DU7200 TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    I’ll be back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All facets went according to script. Ordering, pickup and setup. Awesome price and product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i decided on getting this tv great quality.

    I would recommend this to a friend
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