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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,553 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New 65” Samsung Tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy. The picture is great compared to the old one that was the same model replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets !!! I love my television and the quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vt tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned Samsungs before and the quality is still the same. Love our new tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has a great picture. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best TV I've ever owned in my 80 years. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service perfectly set up for the living room enjoying our TV set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to go with this tv because of the price but after looking at all the stores it looked like the best deal. I was so glad to because it comes with so much more I didn’t even know about. You get more channels on a Samsung TV. They have their own tv channels and don’t have to pay for. That is a big plus in my experience. Great deal don’t pass up a free deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we love it. We own 4 tvs we couldn’t be happier

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv picture wise but lately its been turning off randomly with a black screen and this is my second Samsung tv before having a 55 inch for 3 weeks before black screen came on and never went away im not sure this is like the best brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AshleyW,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how affordable it is and how much you get out of it, would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 “ Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love the 65” Samsung TV, great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp pix. The view is great. Definitely should buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clear sound. Good picture. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 Huge ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture ! Very happy with our purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price crisp clear picture. Highly recommende. Easy use remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it was delivered to my home in a very short time in perfect condition. This is this is the second TV I purchased from Best Buy and I would recommend to anyone looking to buy one, go ahead you won’t regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was right I wanted a 55in but the sales person asked me the size of my room and after I told him he said I would be better off with a 65in and I was I had to take back my 55in to the store and get the 65in thank you so much for your awesome advice I will always go back to and best buy in the city of eastvale and Corona California

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Best Buy experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV with an affordable price. Best Buy team has supported me in providing every details of the product and the purchase options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65” Class DU7200 Series Crystal UHD 4K S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats good quality. Good sound best tv samsung…..

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent tv! Best quality ever, brightness is great!

    I would recommend this to a friend