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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,554 reviews
  • Rated 5 out of 5 stars

    Samsung - 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I am so happy with my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm well pleased with my purchase. The tv is greatl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the OS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the dashboard that automatically goes back to the last show watched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Decent price Helpful service Respectful brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung TV. Fast delivery. Easy checkout..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! Don't wait purchase and you won't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV and at a good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television with clear and crisp screen quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many other good options out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the Samsung name but truthfully these days there are just too many other good options out there at this price point, so I can't recommend. Also the Samsung UI is annoying and too many ads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CassieB,

      We appreciate your opinion. Please know we are always available if you have any questions or need help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is as advertised and expected, so far so good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the television it fits in the space I have for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv in our finished basement. Great clarity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but maybe can improve sound quality and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution in this new Smart TV. We are really pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good brand I recommend this Brand of tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item it was a great gift to get someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fit perfect in my room. I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy cousin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV for my cousin in Puerto Rico. He loves it and he’s very happy with it it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, just like it is supposed to. Thats all......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dood price, good value. Very happy with the communication with BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bargain TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great and cheap; but be warned: No audio output other than Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi thatoldgamer,

      Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung