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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140
Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,554 reviews

  • Price matching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my refund for the price of tv going down one week after purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StevenSween,

      Please reach out to Best Buy Customer Service to assist you with your price adjustment.

      If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Disappointed

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not clear and colors sucks will not buy a Samsung every again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarcusG,

      Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Wrong order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good I’m getting tired with the tv,!!!! !! !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AbdulM,

      We are sorry that you are having issues with your DU7200 TV. Please give us a chance to make this right by contacting us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Nice tv.

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV overall. .................................

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SKH150,

      Thank you for purchasing the Samsung DU7200 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.

      If there is anything we can do to help you with your new TV, do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Tv 65”

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retuned somebody pick up I don’t like the picture was coming out. Nothing wrong with.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DaviddG,

      Thank you for your feedback on the DU7200 TV. Please know we are always available and could have assisted you with adjusting the picture on your screen. We are sorry to hear you were unsatisfied. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Super TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the Quality of the Samsung TV has got better each year until I bought this TV it shows that with the picture quality and stability of Samsung stays great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Spot on pictue and brightness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV a month ago he should assemble great picture. Color is fantastic. Can’t say enough good easy to install. always my Samsung I have 55 inch and an older version of Samsung that still works beautifully. I recommend it to anyone who is looking for a short picture and quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is such a nice deal for 500$!! The picture is very clear, colors are awesome. Sound is so good that you probably don't need a soundbar. I mostly use it to watch Netflix and play video games and so far its been great! Will definitely buy from Samsung again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My satisfaction with this product is betond what I expected. For the price this television gives quality viewing. Easy to navigate and user friendly. Sound quality can easily be fixed with sound bar. Highly recommend purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Worse remote control ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture right out of the box. Hooked it up to my Yamaha sound bar in 5 min. The only drawback was the remote control, which was not user friendly at all, which I have never encountered before.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi QUEENSNY,

      Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    THE ABSOLUTE BEST TV IN EVERY WAY EXCEPTIONAL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung-65" Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) I Got This TV As A Christmas Gift From My Daugher Who Purchased It At Best Buy. This Is The Best TV I Absolutely Love It! We Only Purchase Samsung TVs. This TV Has All Exceptional Features, Picture Quality, Sound, Smart Features Etc. Don't Wait On This TV. It's The Best! Price Is Excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The picture is out of this world. I highly recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    MJZ's Samsung TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is just Great & Most Wonderful. It Was An Unbelieveable Deal offered on this 65 incher. I am very Happy that I Went with My Gut Instinct and Did Not Let this One Slip Away... Fits Perfectly Where It Was Set Up And works Great.. Picture Quality is Out Standing... Highly Recommend Samsung Products!!! I Also Added A Samsung Sound Barto the mIx and that Sounds Great As Well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    The Best TV We’ve Ever Had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is bright and crisp and the sound is A-1. Video games that I play, have produced things, I’ve never seen before, like oil slicks in water. This is a purchase I’ll never regret and being retired, I know it’s going to get used a lot.

    I would recommend this to a friend

  • It’s a pretty good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a pretty good product. The size and quality are great for the price

    I would recommend this to a friend

  • Samsung Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Easy to use after you get familiar with allnthe buttons and features.

    I would recommend this to a friend

  • Chip JM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a winner. Samsung always delivers. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    TV is OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a good picture. It makes me work a little harder than I would like to access my YoutubeTV app.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Very happy customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV this is my third Samsung, never had any problems. Will sure buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good to see and hear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Samsung TV. Picture is very good and using a Samsung sound bar improves the sound quality and output.Requires some time to intially set up but is worth the wait.

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 1,554 reviews
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