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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140
Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,554 reviews
  • Pros mentioned:
    Picture quality

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its a really good tv. I like the interface and the layout of the menus. The picture is great also. I went on YouTube and played one of those 4k video's and it was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung - 65" DU7200 Series TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Very easy to set up and install. The picture is great and of very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv would recommend it nice features and good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this Friday. Easy hook up and the picture is awesome. A great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung 65" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Love it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Perfect size and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Ipad 9th generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use apple is the best purchase i make

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, quality is great. Have always love Samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Easy to set up and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    My new Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality tv, sound system is really clear and a bright picture .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv, mediocre functionality, horrible audio, but good picture quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user987002:

      Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive but good for what you get and big enough

    I would recommend this to a friend

  • Great bang for your buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television works great. Serves our purposes completely. Your delivery was spot on and the delivery people were polite and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    frustrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Good sound. Frustrating trying to find a way to connect my component stereo system for best sound experience. Impossible to get Samsung customer service to help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VinceM,

      Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! If your soundbar is Bluetooth-enabled, you can also connect it to the TV via Bluetooth.

      I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Wow..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine for $365 on the base. Bestbuy could not match the price. This is great for Bluray movies, gaming and just regular tv programs..in enhances them all to 4k…and best of all the price saved me my beer money!! :)

    I would recommend this to a friend

  • No TV tuner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. One issue. It DOES NOT have an over the air television tuner. You cannot hook up an antenna to it. It shows it in the "manual", but it doesn't exist. This is my first Samsung TV after years and years with Sony. My last two Sony TV's were major disappointments so I tried Samsung. Decent TV, works fine....just wish I would've known it didn't come with a tuner built in. No local PBS for free for me.....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LarryD,

      Please know the DU7200 TV does have an internal TV tuner and can be hooked up to an external antenna. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.

      We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • The Swart’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the third tv replacement was delivered, and installed, we were and are extremely pleased.

    I would recommend this to a friend

  • Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv for the price could be better, but under 400 bucks cant beat it

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    unhappy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv was delivered on 4/26 on May 27 it went out and I still have not seen a repair/replacement tech. It was scheduled for 6/6 they called and changed to 6/10 that was a no call no show they rescheduled for 6/20 then I called to make sure was coming was told yes then about 30 mins later I receive a text saying not going to make it rescheduled to 7/2 I called back to samsung and told them I would take it back to best buy and exchange it my self still waiting to for the information to do this. ABSOLUTELY WOULD NOT RECOMEND THIS TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristineV,

      I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and have had many issues with your service appointment. I understand your frustration and appreciate your patience. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv . And Best Buy's service. They were very helpful when choosing my options

    I would recommend this to a friend
Page 77, Showing 1,521-1,540 of 1,554 reviews
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