Customer Ratings & Reviews
- Model:
- UN65MU8500FXZA
- |
- SKU:
- 5773708
Customer reviews
Rating 4.8 out of 5 stars with 1331 reviews
(1,331 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, immersive curved screen, and easy setup process of the 65" Class LED Curved MU8500 Series 4K UHD TV. They appreciate the vibrant colors and clarity of the display, as well as the stylish design that enhances their living space. However, some users have concerns about glare and the limitations of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fits the ManCave nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been a fan of Samsung televisions, this TV definitely did not disappoint. 4K video is crisp and has the neighbors talking, goes great along side my Samsung Bluetooth sound bar. Connectivity was a piece of cake!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great service and fast and prompt delivery. I’m just loving my 65 inch Samsung.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv great people that helped me find what i was looking for an really knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
AWESOME TV. We love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great price, set up and delivery was the best!
I would recommend this to a friendRated 3 out of 5 stars
Defective tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did buy this Samsung tv. Unfortunately it was defective. The picture looks like a foggy day. Best Buy recognized it was defective and agreed to order a replacement. I opted for an LG rather than Samsung. My LG should be installed tomorrow. I can't recommend the Samsung because I have no idea what it looks like when functioning properly.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .John01
Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has certainly improved to one of the few really elite brands overall. Interfacing with other Samsung devices is a strength. ThisTV is exceptional in performance and in latest tech. Picture is great, set up and operations easy, minimalist remote does everthing needed. Remote controls cable, soundbar and setup was quite smart and easy.
I would recommend this to a friend Rated 1 out of 5 stars
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy this 4K 65" curved TV due to it's good review. When I plugged it in to my house it have a horizontal lines, 1st time to turn it on. I am really dissapointed because it's not easy to set it up. It's diffective unit!!! Now, I have to pack it again, carry it going upstairs - oh men it's heavy. And the person from Park Meadows customer service was not friendly.
No, I would not recommend this to a friend- Pros mentioned:Color, Curved screen, Picture quality
Rated 5 out of 5 stars
Sleek looking television with vibrant colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a very sleek design, with a reduced bezel. The colors of the display are vibrant and realistic. The curved effect makes you feel like you are inside the screen when viewed at close range (like 12 feet)! The sound quality is also impressive. No need for an additional sound bar.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Samsung 4K was worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed the Samsung MU85000 65” Ultra HDR curved and have enjoyed it day one! The picture quality is astounding with the depth added with the curved screen.A one-connect setup really help hook up all other devices(PS4, Blu-Ray, Sound, Cable-internet) still with one more HDMI through Samsung TV. I bought it with the sound bar because other reviewers mentioned sound was not that good. I disagree, unless you need the heavy bass sound to startle close neighbors, the sound is full from the the screen. Only Cons I have was the remote, Samsung smart TV apps. The remote is able to navigate through with ease from apps to periphery devices after practice. Except last remotes Samsung had used touch and point to speed up putting in details (emails, numbers,etc). Samsung stepped back to moving around by manual finger dexterity and wrist pain, instead of point and click(last year models). But remote is a great design, where you only have to look at the remote once when you pick it up. I used Samsung Smart Apps like Netflix after any log in, but Samsung wanted you to start new accounts through Amazon and most major streaming services. I have an annual fee I pay with Amazon prime that does not work with Samsung; they only allow Amazon paid through Samsung apps. I used Roku streaming to keep Amazon prime at paid for price. The 4K HD TV as a whole looks as great, definition quality is as good as needed. I see a minor shutter on the 65" large screen every once in awhile when internet speed was slowed below 20mps. On Blu-ray, PS4 games, Ultra High Definition Netflix and even Youtube; it Wows me every time! Right now, I would easily buy another Samsung Model by the quality and ease of the TV with the one-connect.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Unbelievable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have watched the price of this TV fluctuate for several months before finally committing to it on Black Friday. I am so glad I decided to upgrade. I am absolutely blown away by the clarity and ease of use. The set up was a snap and the single remote automatically controls all of you devices without having to pair them. I find myself using an individual remote occasionally for specific things but overall I am using the remote provided with the TV. If you are on the fence about a 4k big screen I would highly recommend this one.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. The sound is good. The remote should be back-lit. Set-up and navigating is fairly easy. I will be getting a sound bar and wireless speakers to fully enjoy this set, but out of the box it's pretty impressive. I've owned it for three weeks so I can't give an opinion on reliability. It's wall mounted. If you wall mount it, make sure your mounting bracket will handle a curved screen. The TV comes with inserts to put inside the mounting holes but you'll need spacers to account for the curved back side of the TV, and maybe 8mm screws. My bracket came with spacers but I had to buy longer 8mm screws at the hardware store.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I purchased the curved tv to watch sports on. I can sit anywhere in the room and have a great view. Very easy setup—first Samsung has a box to plug all components into and then the remote actually learns each device. Although this is a mid range tv, after looking at the next step up, I feel that I got the best value without sacrificing picture quality!
I would recommend this to a friend - Pros mentioned:Curved screen, Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutley the best TV I’ve ever owned. Beautiful color and sharpness. With the curved screen there is not a bad seat in the room. It was very easy to setup and connect. Make sure you have another person to help you remove the TV from the box and mount it/ stand it up. The instructions for setup are clear and concise. The startup software practically does all the setup work for you. I was enjoying my TV within 5 minutes of powering it up. The remote is small and simple to use. The OS is easy to manipulate.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Unbelievable picture and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for over 2 weeks. I can express how satisfied I am. The picture quality is night and day above my 1080 Sony. My wife kept saying "how much better of a picture could this be from our Sony" then when I hooked this bad boy up and on a 4k Marvel Movie her jaw literally dropped and all she said was "dangggggggg". The quality of the picture is actually better and clearer than in person interactions. I would put this up against any other brand and tv any day of the week. If you are on the fence, trust me it's worth every penny. The one connect box is amazing and ingenious. Keeps the TV looking sleek as you can hide the cords anywhere. A lot of people say that curved TVs are merely a fad. But I could def tell a difference from the flat version in store. Just be sure to get a new HDMI cord! You will need an HDMI HDCPP2.2 rated cable to get 4k
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Fantastic Picture quality easy on eyes curved TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture quality noticeably better than most TV's. Curved TV is easier on eyes. One remote for this TV makes navigating really easy.TV is easy to use voice commands and hand gestures to change channels or lower or raise volume!
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Outstanding Picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 weeks ago based on reviews and reviewing the various features that I wanted in the store. Can’t believe the overall picture quality on both 4K programming and 1080P. I bought the curved unit because it required less “depth” than flat screen due to feet placement on the stand. Wouldn’t be an issue if wall mounting but mine went into a entertainment center. The one connect hub works great with my direct tv receiver, and the Samsung remote controls both the TV and DTV box with no issue. I also purchased the Samsung curved Sound bar (Bluetooth) because everyone was saying the TV speakers are not good in such a thin unit, but honestly if I had to do it over again I would hold off on the sound bar. The speakers are good enough for me.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Curved tv eliminates almost all the glare from having floor to cieling windows. Great Picture, nice looking tv, and the new remote is actually useful. Very intuitive and easy to use smart fixtures.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Amazing 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew there was such a difference from a 4K TV to an a 1080p TV. The picture quality of this TV is nothing short of amazing. I'm just an average user who likes good picture quality and nice online functionality. The TV does everything I want. I connected mine to my Sonos system and needed an update from Sonos to get it to work properly, and even the sound seems better than before as there is probably a superior sound signal being generated from the new TV. I thought the curved screen would take some getting used to but it really doesn't. The first movie I watched was Fast and Furious from 2001, and it was like watching a brand new movie that I never saw before.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Love our tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a recent purchase to upgrade our living room television in size and in terms of the picture quality. My wife liked the idea of the curved looked while I liked the size and the quality of the picture and the apps etc. We really enjoy this tv, the picture is great, the sound is decent from the tv speakers themselves but of course a sound bar definitely enhances that aspect of the tv, and it’s a great size for a fairly large living room. We have had nothing but compliments on the tv from our guests and we obviously feel that we got our money’s worth too.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
His TV but I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality, user friendly, instructions were clear and we love how the remote connects everything together! One remote, yes!
I would recommend this to a friend










