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Customer Ratings & Reviews

Samsung - 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 409 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Picture quality is very poor.

    Posted
    Snukz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I define would not recommend this product as the picture quality has been bad from the very day Qeek Squad installled it. Now, all I am seeing is complete black and white pictures.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    good picture when it works

    Posted
    nothappy
    • My Best Buy® Member

    My first Samsung - 65" Class - LED - Curved - NU8500 Series - 2160p took back in 3 days(6 in shadow down the middle).The second tv out of box will not toggle between input sources(only 2).Having Geek Squad bring 3ed. 3 stikes and your out

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      nothappy,

      I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.

      Should you need assistance with the new NU8500 TV, please contact our Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.

      -Samsung Ambassador Samsung

  • Rating: 2 out of 5 stars

    Stay away

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase

    Bought tv because of the curve, curve caused way too much glare. Remote was horrible and volume on tv stopped working. Returned tv within 2 weeks trial and couldn’t be happier.

    No, I would not recommend this to a friend