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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, describing it as "awesome" and "amazing with no dead pixels." They also appreciate the TV's affordability, ease of setup, and smart features, such as the ability to send images to their Samsung refrigerator. While there are a few concerns about the remote control and motion rate, the overall sentiment towards this TV is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 658 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply WOW!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hd 4K Television by Samsung is simply amazing. Right out of the box, the picture, color and contrast I found to be stunning and visually impressive. Watch a show in Netflix or Hulu etc. in 4K and it’s even that more amazing. Having owned and replaced our Samsung DLP 61” after nearly 12 years of high usage I knew we could count on another Samsung product to give us long and reliable life on this replacement tv purchase. Don’t hesitate, check this one out as for the price, it’s a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the Samsung - 65" Class - LED - MU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR and a Panasonic for the same price. When we went in the store, the sales person helped us see which would be the better TV for our family and why, and absolutely steered us in the right direction. It was easy to hook up to all of the other pieces in our home theater. It was incredibly easy to connect directly to the internet for all the apps that come on it. Our 6 year old was immediately able to easily find all the channels as well as movies on Netflix, etc. Highly recommend as the picture on this TV is phenomenal, as well! Then in 4 days, they called to notify us that we were receiving more than $50 back because it was found at a lower price online. Love Best Buy and how they do business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. I am very please with the video quality of this TV. I choose this one because it has a regular remote and not a touch or voice. Easy to use and set up was really simple.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Worst experience with this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv I’ve ever purchased. Ever since we have received it home it has giving problems with the wifi internet connection. It does not connect to the wifi at all. We are only able to use this tv with the Ethernet cable connected directly. I’ve called geek squad twice regarding the same problem every time and on the second visit they ordered part to see if that would fix the problem but in reality the tv never functioned the way it’s supposed to. So we just left it connected with the Ethernet cable connected directly to the router. In reality buying the warranty for the tv was definitely not worth it. Never fixed the problems and always giving the go around over the phone overall very disappointing on the warranty service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, excellent quality! Very happy with my choice after much research!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV to replace an older model. We are very impressed! Aside from a magnificent picture quality, this TV has a full range of "smart" options. We no longer need another device to connect to Roku, Netflix, Amazon, etc. Easy to navigate, too. I would highly recommend to anyone in the market for a nice priced, large television with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great product and lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an easy set up. Only problem is even though it says HDR on the box It isn't true HDR. It is a simulated HDR. It still lookes great though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great buy for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is super cheap and works super well! Although the sales rep let me know that this was an older version and won't work as well, I bought it due to the cheap price. Super easy to set up and I was able to get it going within 10 minutes. It's super clear picture and I love it! Would buy again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome picture and colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" is the best TV I have bought yet, the color, size, additional apps and wifi are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so much I bought a second one, literally the cleanest sub 1500$ 4K you can buy, I have both running concurrently out of and the refresh rate is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in a cheaper price. Can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Huge screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is excellent and so many choices for free movies. Only downside....sometimes screen goes black for second. Read this is a problem with some Samsung Tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have flipped between Samsung and LG, with one Sony in between. I always seem to come back to Samsung as I upgrade knowing that even the lower price models will produce a Stellar picture. This one doesn't disappoint. Upgraded from an 8000 series HD to this 4K and it is great. It even has the EPG from the live TV menu so everything I want in a great TV. Now have 4 Samsung 4K sets in the house, two 40" models, one using as a fantastic PC monitor, the other in a guest room. 55" in Master and 65" in living room. Happy with every one. Crystal clear picture, 'smarts' enough to now eliminate Roku and Amazon Fire with DirecTV Now app available for Samsung and of course able to stream Amazon Prime, Netflix and Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and features. Only small complaint is the web browser doesn't work with PDF and cant load some things. Other than that excellent value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Color and sound. Easy to use. 65" view makes the characters come alive! My third Samsung in 20 years and they have all been good buys and never had issues/problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV while on sale and have to say that I'm very satisfied with the purchase. The picture quality is great and I've never had issues with it. One thing I did learn was to connect all your devices to the tv and make sure your devices are turned on so the tv can detected the video quality of each device. The same goes for a sound bar if you have one. I read this somewhere else due to an issue i was facing with my soundbar. Because of that I would say that it's easy to use. Not much configuration is needed if you first configure your tv this way before getting started with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    1 month Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV really cheap and it does the job pretty well for the price. The picture quality is good(i moved from a 1080 to 4k) and the smart TV tizen system is really intuitive and has all the apps that i use. The main problem that i face is not with the tv, but with content availability. I binge shows, play games and listen to music and i have no complaints. I hate people giving negative reviews without comparing apples to apples. These tvs are getting outdated every 6-12 months anyway so why tie up so much money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad we got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband talked me into getting a television this large and I'm glad he did. Though we don't use all of the smart features, the picture is very clear and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great TV-amazing picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product form Samsung. Picture and Sound are amazing. Price was very good. Love the apps. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was in amazing price i look on the internet found a better price and price match instantly always go with best buy

    I would recommend this to a friend
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