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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 123 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 123 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .

    Was happy with my purchase at first. However, now the will not work. I unplugged it because it was having issues, and when plugged back in it pulls up a green screen. Nothing else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    65" Trouble

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    Posted .

    Purchased 11 of these for my office for displays. The majority of them have failed they are fading from one side, the other or going black). I purchased through Best Buy Business, and then I learned that using them in my office reduced the warranty to 90 days (shame on me for now knowing). It's under a year - and cant get service from Best Buy or Samsung. My mother in law in Austin bought one also - her TV is having the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 5 Months

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    Posted .

    Half of the screen backlight is out after 5 months of moderate use (4-5 Hours/day)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome while it lasted

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    Posted .
    Owned for more than 2 years when reviewed.

    I loved this TV the whole time it was working. It only lasted about 2 years before the panel went out. Thank goodness for the protection plan. The setting are very user friendly, and the menus are easy to manage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent entry level TV

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    Posted .

    We purchased this TV on sale with an additional 0% interest offer. I'm a techie and know it's not the latest and greatest, but, it has all of the options and extras I wanted. It's easily configured and setup and mounted well on the wall with the right bracket. I love the Smart integration with our Samsung blue ray and soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    Owned for more than 2 years when reviewed.

    Love Samsung. Excellent quality, picture and sound. It is amazing the value of televisions and what you get for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .

    I would recommend anything Samsang as their products are great. I would never buy from Best Buy again though. Once I pay off this tv you can bet I will never swipe their credit card again. Lost a customer for life after horrendous customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    Owned for more than 2 years when reviewed.

    It is a decent TV for the price, if you’re looking for best quality this is not the model number for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first and not my last Samsung TV

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    Posted .

    Great refresh rate, excellent picture quality, easy to get through menu and able to access Video Prime, Netflix, and Apple TV very easily. Only drawback is the lack of HDMI connections, but overall a great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing screen

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    Posted .
    Owned for more than 2 years when reviewed.

    Since an amazing smart tv from Samsung! Gigantic and amazing picture quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .

    Highly recommend Samsung products we’ve owned several items through out the years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .

    I am happy with the picture. Samsung does not spend much thought on it's speakers however. Makes since that you are hard selling the home theater package to go along with...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and reasonably priced

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    Posted .

    This was probably the best purchase for my new home. I had the geek squad mount it to the wall for $200 which is pricey, however I wanted it done correctly. The installers were very professional and once I saw the quality picture... I was so happy! Everything exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    Owned for more than 2 years when reviewed.

    Great tv but hated the bulky stand easy to use. Nice picture !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .

    The clarity is good and would recommend. There are lots more expensive units but this satisfies most individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted .

    We absolutely love our new Samsung 4K TV easy to set up. The picture quality is amazing.. and the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Conference Room TV

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    Posted .

    This TV was purchased for our conference room and it's been great. The size was big enough for everyone and the clarity has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .

    This TV performs very well and have a good picture. Wifi is pretty good for using apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent television, excellent price

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    Posted .

    I purchased this TV for our church educational room. The salesperson said that this would be great TV for the price. He was spot-on! The TV, along with an Apple TV and Samsung sound bar is everything we could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” 4K UHD TV

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    Posted .
    Owned for more than 2 years when reviewed.

    Excellent TV packed with features. Samsung builds a quality TV with an amazing picture and GUI.

    I would recommend this to a friend

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