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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED MU6290 Series 4K Smart TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning picture quality, with one saying, "The picture quality was good." Others appreciate how simple it is to set up, with a customer commenting, "Great picture easy setup good quality love the smart tv." The TV's reasonable price point is also a hit, with a customer exclaiming, "Even more so I love the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 124 reviews
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy with my purchase at first. However, now the will not work. I unplugged it because it was having issues, and when plugged back in it pulls up a green screen. Nothing else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    65" Trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 11 of these for my office for displays. The majority of them have failed they are fading from one side, the other or going black). I purchased through Best Buy Business, and then I learned that using them in my office reduced the warranty to 90 days (shame on me for now knowing). It's under a year - and cant get service from Best Buy or Samsung. My mother in law in Austin bought one also - her TV is having the same problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Lasted 5 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the screen backlight is out after 5 months of moderate use (4-5 Hours/day)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    65” Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open-box return. Did great for 5 years. Early this week the backlights on the right side of the screen have begun dimming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Bad lag and jitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was good, but the reresh rate and jitter was very noticeable. If you are like me and had a plasma before, you will definitely hate the jitter on this tv. I am exchanging for the Q6F.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set-up and a great value. Works great with my cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung 4K TV easy to set up. The picture quality is amazing.. and the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My first and not my last Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refresh rate, excellent picture quality, easy to get through menu and able to access Video Prime, Netflix, and Apple TV very easily. Only drawback is the lack of HDMI connections, but overall a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, got it at a great price. Picture and color is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Colors nice, but bad flicker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung stuff, especially their TV's, I was a little disappointed with this one. The colors and size are great, but the refresh rate flicker is horrible. It was so noticeable I took the TV back the next day. I upgraded to the Q6F and I'm so much happier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing, picture is sharp, clear, can really tell the difference between standard def and high def... and love having You Tube as an app on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV when moved into my new house and i love it. Picture is super clear and colors are so vibrant. Love it and would purchase another one in a heart beat

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Smart HUB easy to use, it was nice to be able to customize the Smart Hub with what apps I wanted to show.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Smart TV for someone who loves music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and sharp pictures and the price is competitive with an option to finance for 24 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    View and picture is wonderful. It weighs nothing and was very easy to mount. Would get another!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this TV. The picture quality is great and has a lot of cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv

    Rated 5 out of 5 stars

    Fantastic TV for our large room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, SMART, easy set up. Easy enough for my 90yr old father to o use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the picture. Samsung does not spend much thought on it's speakers however. Makes since that you are hard selling the home theater package to go along with...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv to enjoy any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Picture the colors are so natures , 65 inches make it even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing, easy to set up and great for the price.

    I would recommend this to a friend
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