Customer Ratings & Reviews
- Model:
- UN65MU7000FXZA
- SKU:
- 5773836
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, describing it as superior. They also appreciate the easy setup process, with comments indicating that the TV is ready in just a few minutes. The price is considered great for the value, and the remote control is a favorite feature. The large screen size and beautiful colors are additional positive aspects mentioned by customers. However, there are a few concerns about screen issues, with some customers reporting cloudiness in the corners of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Remote control
Beautiful TV for a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" LED 4K TV has a beautiful picture. The remote is simple to use and the built in apps are an awesome feature
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Viewing pleasure at a different level. Awesome.....
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" is everything a tv viewer could hope to acquire. Excellent picture, sound and easy to use. Great choice!!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung tvs, decent price for good quality television. Easy to use, tons of features and fine tuning can be done. Will continue to buys samsung tvs.
I would recommend this to a friend - Pros mentioned:Color
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. the color is outstanding and the tv is very light weight.
I would recommend this to a friend - Pros mentioned:Picture quality
great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time delivery. easy set up.good picture quality
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent product easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, remote is easy to use. Picture is excellent. Already have two more of these tv's a 55" and a 60".
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent Move to 4K!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv with dynamic picture! So easy to use, and i love having only one remote for everything!!
I would recommend this to a friend By far this is the best Samsung tv we have owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had four other Samsung TV'S and they just continue to get better. This TV was by far the easiest to set up My wife didn't think we needed to replace our 55" , but now she has been convinced.
I would recommend this to a friendTerrific tv that was on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrific tv particularly since was on sale for a good price Did have small problem with remote, volume worked but couldn't change channel
I would recommend this to a friend- Pros mentioned:Picture quality
Picture clarity is exceptional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for a few months now. It is awesome, Picture clarity is exceptional. The darks are extremely dark. Of course, it's best with 4K content (which I can find on Netflix). But even regular HD content looks gorgeous. The SmartHub is very fast; it comes up instantaneously, and the apps load quickly. It comes with everything you may want - Netflix, Amazon, Hulu, HBO and many others for video; Pandora, Spotify, iHeartRadio and others for music.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Easy setup incredible pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up easy color is so beautiful pictures are so vividly and sharp access to internet easy too very smart TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture and easy to connect to wifi. Can fiddle with auto settings to get desired picture.
I would recommend this to a friend Samsung TV is a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been buying Samsung TVs for the past 10 years and I will tell you that they are one of the best TVs I have bought. No issues with them ever and my oldest one is still running 10 years later.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my living room and we all love the picture quality. I also like the slim sleek look it has.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good size, clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was really easy to set up and is working good for me. The picture is very clear. It is easy to use that different apps on the TV. I did have to call for help to set up the Internet.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture, size, and price. It is amazing how clear the picture is when watching HD and movies
I would recommend this to a friend - Pros mentioned:Picture quality
Bad Black Uniformity/Backlight Bleed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had to be exchanged for a Sony, due to very bad backlight bleed/poor black uniformity. If you’re watching something that was filmed in the daytime, the picture was excellent! If you are watching a movie that had a dark, or a night time scene in it, all you could see was the 4 corners of the screen lit up! It was so distracting, that I could not keep it. Samsung support told me this was normal, and had me to turn the backlight down so low, that it dulled out everything except for the four corners of the screen. This is the 4th Samsung TV I have owned, never have had this problem before! I had to trade it for a Sony 850, and it has been great!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mlh012222,
Thank you for your review on this Samsung MU7000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Picture quality, Remote control
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the best picture quality, smart TV features and remote. Would definitely tecommend to others.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Great smart tv for a low price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sharp picture with good sound. Easy to use smart remote.
I would recommend this to a friend