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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 836 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, describing it as superior. They also appreciate the easy setup process, with comments indicating that the TV is ready in just a few minutes. The price is considered great for the value, and the remote control is a favorite feature. The large screen size and beautiful colors are additional positive aspects mentioned by customers. However, there are a few concerns about screen issues, with some customers reporting cloudiness in the corners of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 836 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Not to happy with picture quality. User friendly. Easy to navigate throw.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Ramiromeo,

      Thank you for your review of this Samsung MU7000 UHD Smart TV. I am sorry to hear that you were not happy with picture quality.
      The TV is designed with lots of custom settings, allowing users to adjust images to their liking.
      You can try the “dynamic” picture mode for high brightness; it is also the typical mode we display in retail stores. We recommend Standard mode at home environment for everyday viewing experience.
      In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
      The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.

      Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly My favorite thing about this tv is the remote... lol. Super easy to set up and I rent uhd movies from vudu and the picture is amazing. Also Netflix is superb. Certain channels on sling are good as well...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing and my husband is in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy; great addition to our family room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only set back no rca or video or audio input only way is to use an adapter you have to buy separately. its only setback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best samsung ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is by far one of the best ive bought so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid-high end TV for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV with good picture quality - as good as it can be without being OLED. It is also looking high-end enough in the living room that our guests keep asking about it and being impressed by the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better price than any other place. The best choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be the best TV out there, however it certainly gives you more than what you pay for. If you are looking for a 65" TV but don't want to pay the big bucks, this is the one you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The sound and picture are very good. I like how it recognizes devices plugged in by HDMI. The only concern I have is that there are times when I turn the TV on that it doesn’t recognize the cable box and I have to unplug the HDMI cord and plug it back in, not sure if it’s a cable box issue though?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a great Samsung TV!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Love my Samsung TV products. Crisp and clean picture quality. Excellent apps pre-loaded and immediately available for use after initial set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, great colors and good price Samsung best tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung excels again.. this is a fantastic 4K tv with terrific upscaling. I'd definitely buy again over other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a tv for the bonus room. This meets all of the needs. Great pictures and color. Easy to assemble. Adding the sound bar provides great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, purchased at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchased at a great price! I love the screen and easy of use. Most of all I love the stand, I prefer the one stand vs. the two leg stand that the newer models have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an affordable alternative to a true theater, I opted for this TV. It has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The colors are amazing and the functionality is like nothing I have ever seen. The smart remote blew my mind also as it just automatically takes over control of everything. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and picture of the tv is amazing. Would recommend to anyone. The size is amazing. And the features are great. Very easy to install and setup. Caution when taking out from box though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very crisp picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture. Easily and clearly viewed from angles. Nice grayish and small bezel that blends in well with white and gray walls so it isn't even noticed. Very pleased with this television thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV Quality is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several Samsung 4K TV's and all have been excellent. I like the design of the 8000 series connector block. It allows you to mount the TV on a slim mount and easily access connections.

    I would recommend this to a friend
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