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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,725 reviews
  • Rated 5 out of 5 stars

    Everything works as it should easy instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Samsung for years now and as usual awesome production does everything as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high end starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Good color ,black could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV will blow you away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Samsung products. Replaced a Samsung TV that I bought 9 years ago that was still fantastic but was wanting to increase the screen size. The clarity and color of this tv blows me away. The smart tv functions are an added bonus. Samsung has a fan for life in me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy With This TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV about 3 weeks ago. The picture quality is excellent and the color saturation is about 97-98%. I have viewed several Ultra 4K/HDR shows on Amazon Prime and Netflix and you can definitely see the difference in the details. So far I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has dead pixels after only 2 weeks of use.. Samsung has to come replace panels already!! Smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. My wife says the picture is 3D. Like looking through a window. My only complaint is at times it is so real it looks like a movie set. Crazy, but too real! Decent price, very happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Entirely Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 Samsung’s tv’s but this is our first “65” in tv. Out of all of them my husband and I are not as pleased. The picture quality is satisfactory, the sound is not as clear. Possibly a sound bar is needed. We especially did not like the 4 step process & all the personal information that had to be entered into the tv and agreement before you could watch your own tv. We almost returned it, but because we had already mounted on the wall it was to much of a hassle to do so! In my opinion it has to rate more than a “4” to recommend to a friend.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Emerald56,

      Thank you for purchasing and reviewing this Samsung 65" Class MU8000 UHD Smart TV. We value your user feedback on the sharing of personal information and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are also live on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the mid-line grade of TV for Samsung. This NU8000 line has all the bells and whistles you're looking for and the picture is amazing. Don't settle on the model below this one (NU7000 series). For a few extra bucks, there's a definite improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2017 model and because of that it is significantly cheaper then it used to be in 2017 and the one that is coming in 2018. Great picture and futures. Get it while it is still available. Some minor improvements in the 2018 model do not justify 2X price it will have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG THE NAME SAYS IT ALL!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a ten out of ten . I would spend twice what I did to own this SAMSUNG big screen tv,we feel like we got the best of the best on this purchase. You can bet when we are in need of another tv SAMSUNG will be the kind we get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Performs very well. I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really like everything about this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv really produces for the price. It provides just what I needed for the bright location it was going into to. It also is just right for the type of shows we watch. Did a lot of research before buying very happy with my choice have had this for a month and a half now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for my living room. And very thin. I hanged up on my wall. I like it very much!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and the apps run smooth and easy to use. I've had it for one month and the apps have not frozen once. Also, the new one box connect is awesome cuz it simplifies connections when you have an inwall setup. I was skeptical at first but the one box connect is genius!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart, Seemless & Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this equipment seems easy to setup, learn and use. The picture quality is always as good as the source allows. I enjoy the fact that it is an instant on TV. The smart hub makes adding and attaching equipment very easy and helps to eliminate wire clutter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model Samsung with this was one and wasnot disappointed great picture and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV I love the picture. Has a lot of great features that I enjoy. Still trying to figure out some of the features with the remote but the ones that I have learned are easy to use once you figure them out. Feel this was a good bye for a TV in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple big {50}+ TV's and this is by far the best picture. We have had this for a couple weeks. I can say people look different on the BIG screen. You see everything......ha ha I would recommend this to my friends and have done that. Great picture, color, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding T V plus geek service exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is exceptional but the installation by the Geek squad gentlemen was outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that there are probably better TVs on the market now, but I still like this one a lot. Does great with my Xbox One X and the built-in speakers are surprisingly good. I have had it for about 2 years and the picture quality is still excellent.

    I would recommend this to a friend