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Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,725 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv with great color and a lot of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with all the apps you'll ever need. Color is great and the price is right for the 8 series

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that there are probably better TVs on the market now, but I still like this one a lot. Does great with my Xbox One X and the built-in speakers are surprisingly good. I have had it for about 2 years and the picture quality is still excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    TV died within the first month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound were good and everything was fine until the picture started to go out within the first month! The screen would go black, then in and out in literal waves between black and dark gray. Geek Squad ordered two logic boards for the inside of the TV, spent an hour trying to fix it, only to learn those didn't resolve the issue, so they had to order another part that controls the pixelation in the TV screen itself. Appt set for another two weeks out to try and fix the TV again. Missed the Thanksgiving parades on our big screen TV, missing football games. :( They'll try again to fix the issue on Dec 5th. This is the 2nd TV from Best Buy that has died on us since Mar 2017, whereas our smaller TV in that same location lasted over a decade with no issues. Not a happy camper at this moment.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Frustrated,

      Thank you for purchasing the Samsung 65" Class MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues, and understand your frustration not being able to enjoy the TV.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Do reach out to us if you need further assistance after the repair. You can contact us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very satisfied with our choice of TV after talking with the Best Buy Sales Rep, Alex.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture for the Price- Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been watching the TV's for the past year and decided on the 4K ultra HD 65" Samsung. I have always purchased Samsung for their picture. For the price this one cannot be beat. Great refresh rate, color and 65" is the limit my space could take or I would have gone bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a tossup between Samsung and Sony. I liked the thinner bezel of the Samsung. Picture quality is very good after minimal adjustment. Movie mode with just a little less color settings looks very natural to me. Only had it for a few weeks, but am satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great, it has a bright picture with amazing colors. I have an Apple TV 4K and this combo blows me away. This tv makes normal 1080p content look great and bright. If you’re on the fence, buy this tv. The HDR is alone is worth the price. You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big it’s Loud and it looks amazing. For the price you can’t beat it. 4K HDR 240 motion rate and plus the one connect so you can mount it to the wall and only have one cable running from the tv to all of your devices. For a little over $1000. Its a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv a little more than a month now, I'm very happy with it, I haven't used much of the smart side of it yet, but the picture quality is awesome, this is my 3rd Samsung tv, and they keep getting better. just watch a pro football game, wow! Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a plug and play, I had it set up in 5 min. The Picture Is Amazing.....the sound Not so Much!! Gorgeous piece of furniture!! The sound is Good but not great. Overall, its Exactly what I wanted and when I walked in it was on Sale!!! The Cherry on the Cake!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for UHD models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed watching movies with large screens so I bought this a couple of months ago. It was easy to install and cables are easy to connect. Nice picture quality and sound but It is better if you have 5.1 surround sound. It produces less heat even if you watch for long hours.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV and amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 65 inch Samsung LED 3D TV with this one and I am impressed. The picture is crisp, especially when watching 4K content through Netflix, or Amazon. The TV also works with my smart hub so I can turn it off automatically if I forget to when I leave home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Automatically defaults to HDMI hookup when plugging in auxiliary device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this tv is super clear. This tv is great and I have no complaints about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome screen brightness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is known for having great screen brightness and it definitely shows with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies and games are more sharp and smoother graphics with a blu-ray player and Xbox One

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go big or Go home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ironically it took me after I received my bill to open the box and set it up. But man oh man AWESOME SAUCE! I love it. Picture quality is amazing. Never had a television that offers as much use as a computer. Smart TV it definitely is. Was definitely well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very sharp picture, easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What made my decision after reviewing several different models of ultra 4K HD was the promised simplicity of set up. Turn it on and press the button. The tv sets up everything- cable, Netflix, Hulu, YouTube. Get rid of your other remotes for your sound bar, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv which is what I expect from Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am looking for a quality TV, I always look to Samsung. This TV did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the holiday sales for a good price given its size and resolution. 65" is a good fit for the living room. This TV has excellent quality, rich color, and stylish look. It can be mounted or used with the stand. The stand is sturdy enough for its size.

    I would recommend this to a friend