Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- SKU:
- 5773800
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
SAMSUNG 65 INCH TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GLAD I MADE THIS PURCHASE!!! VERY NICE TV. YOU WILL LOVE IT TOO!!!!!
I would recommend this to a friendGreat 8M serie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome TV its perfect for our family we have enjoyed a lot
I would recommend this to a friendGreat 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung continues to provide outstanding products at affordable prices. For anyone wanting/needing a 65" 4K LED TV, this is certainly a great set. Sony used to be the best, but in the last 5-10 years Samsung has become the quality leader.
I would recommend this to a friend- Pros mentioned:Picture quality
Crisp image, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in bedroom. Great image and the brightness sensor adjusts when lights are off. Bluetooth headphones work very well and sound on TV is automatically off when the headphones are turned on. Now can watch TV late as my wife sleeps.
I would recommend this to a friend TV lasted 2 days till it froze could not use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called Samsung a few times since I've had FOR 2 dayy. I have had a few issues with this TV set. From The Sound automatically muting for a few seconds then come back on it kept happening, I called Samsung about this issue. Samsung reset my TV set and in the TV set automatically locked in the place you could not do anything with it at all would not even work. I was told by Samsung they wanted to send a guy out but I would have to pay for the repair guy which I thought was kind of ridiculous. I only had this set for two days and they want to me to pay for a tech guy to come out to repair the unit . I was very upset with Samsung when I heard that they wanted me to pay for a tech guy to come out. So I decided just to take the TV set back and get a different model. I got a Sony XBR 900e and I love it I haven't had one single problem with it at all model.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mt1127,
Thank you for your review on this Samsung MU8000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
- Pros mentioned:Ease of use, Picture quality
Love the picture quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Beautiful picture. Unbelievable blacks and contrast. Very happy.
I would recommend this to a friend Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It exceeded my expectations and the wireless functions were great.
I would recommend this to a friendGreat Big Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is #1 when it comes to televisions or anything electronic.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV is so good it makes movies look like B movies
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this home and just couldn't believe how clear and bright it was. I had a LED 45 for a few years but 4K 65' is just so much better. Going back through movies I have seen before just to see them in 4K. WOW worth every penny!!
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right price, luv my Best Buy. Product excellent quality.
I would recommend this to a friendAmazing picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Voice activated remote and smart features are great.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never want to leave my house anymore! Couldn’t be more excited!
I would recommend this to a friendGreat Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price so happy I bought this tv from best buy
I would recommend this to a friendQUALITY TELEVISION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quality television for the price. would recommend to other buyers.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy I went to Best Buy for my purchase of a new tv. The staff informed me of the differences between the different lines and made my choice easier. The picture is amazing and sounds great even without the sound bar.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most powerful televisions I’ve seen. It’s very user friendly and does almost everything I want it to. I highly recommend this tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k picture. Movies look awesome and easy to set up. This is my first Samsung tv and am extremely satisfied with this purchase. Would recommend to anyone looking for a 4k tv.
I would recommend this to a friend awesome resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing TV, very good resolution, less connections/wires exposed
I would recommend this to a friend- Pros mentioned:Picture quality
Everything I could want, optically, in a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Especially in comparison with my older, fading, rear projection TV, this new technology is just a revelation. It's also smaller, lighter, takes up less depth into the living room. Built-in speaker system is weak; my only criticism.
I would recommend this to a friend