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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an MU8000 75" for our living room and love it so much that when the 65" came on sale we purchased it for our bedroom. Using our rewards points made it an even better deal! Great picture and easy streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. My 5th Samsung in 10 years. All are still running strong just keep upgrading my size and quality every few years. Setting take some tweaking for the room light but overall very pleased. A customer for life!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a good picture and looks very slick on wall. The only negative is the remote, it’s pretty small.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Lookingsharp,

      Thank you for purchasing and reviewing this Samsung MU8000 4K TV.
      I am sorry to see that you had trouble with the remote functions.

      Here is the link to the downloadable eManual that include the remote diagram and a detailed step-by-step guide (page 25-26):
      http://downloadcenter.samsung.com/content/UM/201708/20170823101811096/ENG_US_KTMATSCL-3.0.3.pdf

      I hope this eManual provides all the information you are looking for.

      Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Samsung! The best quality tv and have never used another brand. This TV in particular is amazing. Crisp picture, great resolution and quality sound. Would highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brand and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great TV. Highly rrecommend for your home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" 4k 8000 series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Samsung, on both quality and product life span. This one so far looks like it will not be a disappointment. The set up was fast and easy. Picture quality is one of the best I've seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales personnel were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lesson in knowing specifics differentiating TV models

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Excellent picture, easy set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Samsung DLP TV. Set-up was easy, connection was easy to do as well. Once you get this TV fired and up and working, you may be disappointed with your cable/satellite provider. Here we are with 4K TV's but half of the channels you are provided with are still in STANDARD definition. When will the new standard definition be HD and the HD be 4K?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace my old Samsung smart tv from 6 years ago. It was nice back then but this new one blows it out of the water. Nice pictures and colors. Does need some calibration to get the best of it but once done, it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image and quality for the price. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on this TV does not compensate for commercials.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the start you can notice the picture quality... I was a little put off the the Samsung one connect at first but it works flawlessly. Overall it's one of the better televisions I've seen. One step below the OLED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV it does everything and more that we want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is fast, friendly and cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff, very helpful. Looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Bang for your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our first home and the previous owners had a big tv mounted to the wall. When I found out that the mount would stay I knew I had to buy a new tv. This Samsung 4K HDR was the Best Buy. My son noticed how realistic the picture was and how the colors popped. I would highly recommend this TV if you don’t have the big bucks to buy a OLED tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the extra features that a smart TV offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+... Samsung delivers again... Great TV at a grear Price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K-65" UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these and I'm extremely happy with picture quality and color. The speakers are weak so I recommend getting a sound bar with base, if don't already have one. Otherwise, easy to set up and mount on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great tv. The picture is clear and everything looks great. We talked with a team member through a lot of options before deciding on this one. Only thing negative i have noticed is while the screen is supposed to be completely black one edge is a bit lighter than the rest. Not sure why this is - probably an issue with installation.

    I would recommend this to a friend