Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated about buying the Q Series, just because you could tell the difference in the store, but once I got it home I was glad I saved the over 1k, looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 65" Samsung tv. It's my first big screen and I am loving it. The colors are awesome and the picture is very clear. It was very easy to learn to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect television!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a clear and sharp picture! Excellent television! The colors are crisp and very realistic. I would highly recommend this to a family member or friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this very long, but bought the 8000 series based on feature comparison by Best Buy associate. Good picture of course, and surprisingly good sound on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoyable viewing experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model provides a great picture that compares to the best models available. It certainly falls in line with all the positive reviews by the professional rating firms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So full of Meh :/

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't the TV I wanted, but when my trusty Samsung DLP TV got to the unusable stage I couldn't justify spending $200 on a new DLP chip. I was going to get a 1080P model off the floor, but the specs on this 4K wonder looked good on paper so I splurged. Can you say impulse buy? Right of the bat, I was surprised at how heavy this thing was even considering its size. However It is quite thin, mostly thanks to the nifty "connection box" that was a major selling point to me. Rather than struggling with cables running into invisible ports scattered all over the unit, there is a single (albeit fragile looking) cable that goes to a little box you can actually see. This is especially useful if you decide to wall mount the TV using the VESA holes. This was my only option because the wobbly legs jam up into holes in the outside corners. If your TV stand isn't at least as wide as the TV, you'll need to get another stand or use the VESA mounting option. If you have cats, earthquakes or clumsy family members I would avoid the legs. There is a RJ-45 Ethernet socket provided only on the back of the TV, but I gave up trying to get it to work and used the wi-fi connection option instead. Connecting to my home network was easy using the remote, which does take some getting used to. It has weird buttons that toggle up and down as well as press for some functions like volume control. I'm not a big fan of these one big button remotes that make you go through a maze of menus for things like changing channels and source selection. 99% of the time I use a connected Tivo anyways, so the remote is not as annoying as it could be. Trying to use the voice command function on the remote is somewhat entertaining. Not since the Apple Newton have I encountered a device that just can't seem to understand what I'm asking for. It's just as well, as the "smart TV" functions are disappointing and honestly sub-par for a product at this price point and not as good as cheaper Samsung smart TV's I have set up. I won't go into details, but if smart TV features are important to you...well buyer beware. My main complaint with this thing is that it insists on upscaling everything to 4K. This makes the picture look like a 1950's kinescope. If you're a movie buff and care about seeing content in its original form, you will be disappointed. So far I have not found a way to disable this feature, which does not seem to be coming from the Tivo because it does the same thing to files I play off of my server. Speaking of which, If you want to access files from a network share you're not going to have a good time. The only thing I found that works is installing some cheesy Samsung "easyshare" software that, by the way, does not play nice with Plex if you have that on the same server. There is no Plex app for this TV, which boggles my mind. A $29 Roku has that and is 100 times more functional. Does this TV meet my minimum requirements? I guess so, but I was expecting better from Samsung so I can't really recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to TV for our family room and this has not been a disappointment. Spent a little much for it, but it is nice and crystal clear. Do not like that some of the applications update automatically as I would prefer to remove, but some apps cannot be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BUY IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Looks great and money well spent. I bought the 800 series 55", however I feel like the 65" way outperforms the 55" even though they are the same series!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The color and sound is so much better than any we have owned to date. We love the sound bar that we paired with it and the color scheme is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k tv. Bought it to run my PS4 Pro and the picture is just out of this word. In addition, 4k movies streamed are also truly remarkable. Great Value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for the money. Can’t recommend it enough. The picture is so beautiful, and the interface was so easy to interact with at setup. You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture and surprisingly great sound. The smart TV features are easy to navigate and I really like the clean look with the smart wire hub.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very impressive TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific clear, sharp picture with decent sound. The HDR definitely helps with any dark/black backgrounds. Certain, but few, channels get some minor pixelation but that may be on my cable providers side. Very happy with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the TV during the Fourth of July sale. The 4k picture is amazing. I paired it with a new sound bar too, which just adds to the overall theater experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65” had for a month and than decided that I need to go bigger. Best Buy without any questions exchanged it for me for my 82”. The best TV EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our move from a 13 year old 42 inch 1080p Sharp to the Samsung 65 inch 4k mu8000 series was an enormous upgrade. To really see the capabilities of this tv, one must select YouTube from the app menu and search for 4k quality THX surround videos. In my opinion, this 65 inch has beautiful color and motion quality. Spend some time reading the built-in manual to learn all the features. While we have recently upgraded our surround speakers, the audio quality from the TV is surprisingly crisp and clear. One piece of advice is to purchase the largest size you can afford, you won't be dissappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at other TV, like Sony , LG and Samsung . I chose this TV, the Samsung and the picture is great. I would recommend it to anyone who's looking for a new 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting to buy a new TV, but my old Samsung died and this is the updated model. Blew my mind with how clear and vibrant the picture is. Easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoyed the google home so much that we ordered one for everyone in the family for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a good tv for the family room without spending an arm and a leg. So far this tv is great for the price. Works good, picture looks great, and sounds great.

    I would recommend this to a friend