Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- |
- SKU:
- 5773800
Customer reviews
Rating 4.7 out of 5 stars with 4725 reviews
(4,725 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always owned Samsung just wanted to go a little bigger. Love the picture and on sale even better. Salesperson was excellent new everything about it. Love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this tv is simply amazing, the HDR on the Xbox one really lives up to the hype. I like the one connection, it makes it really clean setup.
I would recommend this to a friend Rated 5 out of 5 stars
Very nice contrast and great blacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid for this TV, I am impressed. The contrast and blacks are great. The breakout box is really nice for plugging in usb sticks without crawling behind the TV. I like that it still includes a tuner. Some companies are getting rid of them to save money I guess. The thin profile looks good and fits well in my living room. I don't use the remote much because I have TiVo but it is high quality and if you are going to surf the internet on the TV it is a must for the voice control vs. typing. BTW surfing the internet isn't too bad for a TV. Better than most I've used.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for a Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had to replace our plasma television recently and ended up picking this model. Loving the picture quality on this TV and all the available HDMI hookups.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a beautiful picture the sound is not great but if your spending this much on a tv you might as well get a sound bar too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clearest picture I have ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the clearest picture of any TV I have ever had. The thin rim around the picture is also very nice for this mounted TV. Looks like a movie screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is still performing at a high level. No ghosting yet. Speaker volume could be a little louder. Picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Excellent - but failed in less than 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. The speakers are not all that great, so you should plan on adding a sound bar. It has a direct internet connection, so calling up online services like Netflix are extremely fast. The auto dimming screen based on ambient light conditions does not work well and needs to be turned off in "settings". This TV failed after only 3 weeks. I was watching it, and then it started suddenly turning itself off, then on, in about 6-8 second intervals. To their credit, Samsung had a repair crew over in less than 48 hours. Ultimately, it was a screen defect and I am waiting for Best Buy to bring over a new TV. Both Best Buy and Samsung acted quickly to correct the defect, but I would be cautious about purchasing this product. I hope it lasts.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
We love the picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is superb and we could not believe how thin the TV was. We would recommend this model to anyone who wants a large screen and a great picture.
I would recommend this to a friend Rated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, stand did not fit on stand because of legs so far apart and had to get new stand.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, has amazing picture, pretty easy to setup. Also got Samsung blue ray player and sound system. All easy to setup. Have had about a month.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I’ve purchased. The picture is so crisp and clear. Everything you watch on this TV is beautiful. I will definitely purchase another Samsung TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv has a great picture it makes you feel like your at the event. after playing around with it for a few day its got way more features then I realized
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture in any light. Cannot wait for the Ollympics to watch the high speed teams. The sound is great without the need of additional sound equipment.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. The picture and sound are sharp and clear. I watch it all the time and it works great. The smart features a great too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned several television and this the most detailed one we’ve purchased. The picture is awesome and Best Buy gave us the best price for our money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped all around and a very knowledgeable friend recommended this TV. It has been excellent so far. Great picture along with easy to use smart TV features.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this tv. so so happy with it. has a bunch of different apps on the tv you can toggle through. Amazing picture quality. We love all the features.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv with plenty of apps and nice picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the tv, great picture and features. 4K upscale is great. We got it mounted and looks great in our living room. Picture is great from any angle.
I would recommend this to a friend - Pros mentioned:Color
Rated 1 out of 5 stars
Faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv during black friday. When i got home and set it up, about once an hour the screen would flash either white, pink, yellow or green. I tried different setting, turning HDR on and off but nothing fixed it. So i exchanged it for another tv just like it and the new panel did the same thing. So i exchanged it again for the Sony 900e and it is a better tv. It has better brightness, color, black levels are better and HDR is better too. I would definitely recommend the Sony 900e over this tv.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dylan,
Thank you for your review on this Samsung MU8000 UHD Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador







