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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,725 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use - and definitely use the Best Buy Geek Squad to help you set everything up as they are very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall happy with my purchase. The color and sound is excellent. I wish I would have got a larger one but happy for now.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    No Complaints So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV on Black Friday and so far we have no complaints. The picture is very crisp and the color is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is sharp, colors are vibrant. Sound is good. Easy to use interface. Sufficient ports for additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So glad I chose this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What really got me to choose this one over the Sony even though it was slightly more expensive was the One Connect device that allows wall mounting with a single wire to thread through. I don’t know if I’ll ever mount it, but having that option was a great one. The color and sound are amazing. We watch a lot of streaming and sports which was why we got the 120 Hz 65” UHD TV over it’s less expensive 4K options which also looked great. My boyfriend and kids were so happy with this choice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old 48” Sony Bravia with this TV. The picture is sharp and blacks are nice and deep. We were experiencing an intermittent popping sound from the speakers that seems to have gone away after changing the HDMI input to PCM. I will post again if anything changes or I have to call Best Buy for service. I even bought and additional HDMI cable because I thought I possibly had a faulty one. Turned out not to be the cable. Also was only getting the popping sound from the Dish Hopper input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are overjoyed with our new TV. The picture is crystal clear, and the controls are very simple and easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. I am electronically deficient. This tv was the easiest to set up. Picture is one of the best I have ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best. Beautiful picture, easy set up, at a great price. I ended up returning the 65' LG and I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed this TV. The picture is bright and very sharp! The sound is also excellent on this TV and there are various settings that you can choose. The only negative that I can find is that all connections to the TV are through HDMI only. This means that for some of my older equipment to work with it (surround sound) I needed to make and additional purchase of HDMI to RCA converters. Otherwise it is an excellent TV and I am looking forward to many years of enjoyment from it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had enjoyed my tv. The picture is verw clear and color is great. I wound recommend buying it to friiends and relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Samsung tv I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great tv overall, pictures quality phenomenal, sound is great for being built in speakers. Design is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K, HDR Smart TV 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the TV for 2+ weeks. Great picture as advertised 240refresh rate which I highly recommend. Having an issue where the set loses the signal and believes it’s source is the blue-ray. My electronics guy believes it is a xfinity issue with low,signal. Will get a new box and a line,check this week so hopefully that will resolve the issue. Can’t discuss sound as I have it hooked up to a central surround sound system wired into my house. Well worth the price so far. Smart apps easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Superior 4K Quality Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Samsung TVs of 2017. The picture quality is one of the best in the industry. Very close to being OLED quality. Very Sleek and beautiful when mounted on the wall. The remote is definitely an improvement from previous models....I recommend purchasing for the great price(s) at Best Buy! This one is a winner...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with great features. Be aware that the TV might not work well with Spectrum obsolete tech box. The TV when synced with cable box might turn it off while watching TV. TV is awesome and great picture and apps like Netflix and Amazon,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV! Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 2012 60" Samsung 1080 Smart. Love the 4K picture and how easy the TV is to navigate compared to my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has great picture and was easy to set up.of course the sound wasnt good but that to be expected with any of these big tv's.called bestbuy with a question and they were very helpful.i really like the voice activated remote

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, sound, size - like watching a movie in a movie theatre. Loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice sound and good resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my 4k tv now I can see my favorite sports in high definition definitely the 4K Samsung tv is the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Excellent Choice in 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time deciding on a new 4K Ultra HD TV even though I've purchased several Samsung TVs in the past and have never been disappointed. I finally decided to stay with Samsung and glad that I did. The ease of installation and new features were a pleasant surprise. The picture quality, including the 4K up-scaling is outstanding and looks great no matter how close one is from the TV. This is especially important with such a large size TV. Since we watch a lot of sports I had a concern about the TV's ability to handle fast motion. Thus far we haven't noticed any objectionable blurring or other degradation. Since we decided to wall-mount this new TV, I really like the One Connect box which makes wall installation much easier. Only two cables need to run in the wall, the One Connect cable and power cable. All other cables (HDMI, optical audio, USB or Ethernet) connect to the box. Therefore i did not have to purchase the special "in-the-wall" HDMI cables, i.e. I was able to reuse my existing ones. In addition the new simplified universal remote is a pleasant change that makes changing sources simple and fast..

    I would recommend this to a friend