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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another good quality TV from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th Samsung TV and by far is the best. This TV replaced a 9 year old Samsung 55" and even though it was a good TV, this new 65" Ultra HD is a big step up. The only con was that even though this s a smart TV, I had to add a Roku device to access Sling TV. Great TV for the price. It was actually less expensive than the 55" I bought 9 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Smart features work great. Would def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is really premium experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and it is truly premium compared to the budget TV's. Overall the look and the TV Software is very fast and reliable experience. The smart remote is little difficult to operate (like using a PS4 controller). The TV audio is very load than my Samsung sound bar and quality of the video is good if you have proper quality video is streamed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set-up, lacking some customization options. Access to settings should take fewer steps. No ability to set time limits for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 Samsung TVs, this replaced my Panasonic VT50 65 inch. My first a 1080p 55 inch is boardless and still has a fantastic picture 7 years later. This 4K TV is flawless, one of the best responses for gaming. If your into picture quality, gaming performance this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Samsung television. I had to sell mine when I moved to Arizona so I was extremely pleased I was able to get a new Samsung at Best Buy. This time I picked a 65" and am loving the picture quality. I had an excellent salesman and he explained the differences between the different brands and models. Good job Best Buy and thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box, great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t plan on buying this large or quality tv, but open box 65” Samsung m8000 was not much more than smaller & much inferior TVs. Appeared brand new, and the 4K and magic remote are awesome! Ordered Soundbar/woofer and rear speakers & cant wait to get it set up. We LOVE this tv, and have NEVER been sorry purchasing opened box items from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV, easy to use, amazing picture, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, user friendly, good sound. Overall great TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K tv and it looks sharp good quality and nice colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great stuff, but we aren't there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I love the tv, it really is amazing, but when watching something that is low quality, you'll think your TV is broken because the quality looks bad. Now, when you watch high quality stuff, it looks amazing!! But you'll notice that difference, and it's stark. Just wish it wasn't so extreme when the TV displayed the different quality shows, etc. But, it's a great tv and I wouldn't go back. Also, I like the dynamic setting more than the movie setting.. online it says the movie setting is better? But from what I've seen so far, dynamic or bust!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture using only 1080p. Easy set-up instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65”TV 4KHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW this tv is great! Thought it might be too big for our space. Took a Day to say oh no! It’s like being in a movie theater. The picture was Great right out of the box. If you can afford the price it’s a great Purchase. It was the newest model, so we paid more than last years Would have been. But no regrets. The picture is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture ease of setup and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing colors & contrast on Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 8000 series as my old DLP tv had a short that could not be repaired. I wanted the 9000 series, but the delivery dates kept being pushed back. The 8000 series is very good picture for movies and videos. Lifelike colors and contrast. I can walk around the corner of the room and it looks like you can walk right into the picture on the TV. The 9000 series is a little better on black contrast, but it was $300 more. I was renting a 6000 series and decided to go with the 8000 series rather than continue renting a lesser TV. I use this TV with my Dish Network, streaming video and DVD movies. I would recommend this to anyone. Do the due diligence and read reviews. There are a lot of good TV's out, but I think this Samsung fills our needs for today and the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound, super easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Great picture. Super happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't Get Wi-fi to Connect or Netflix to Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is beautiful and the Geek Squad went above and beyond the call of duty to set it up and connect everything to it. They were friendly and helpful. Unfortunately, nothing they or I did can get the TV to keep connecting to the wifi and thus to allow our Netflix subscription to work with it. This despite the fact that the other older Samsung TV in our home, which is further away from the router, connects just fine. I have emailed our Geek Squad guy, but his suggestion still did not work. I read on the web that others have similar problems with this Samsung model. The instruction book is over 300 pages on the web, and I am not sure how to get help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big new size of the screen. Easy to mount on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Patience paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, can’t wait to watch movies Good price too

    I would recommend this to a friend