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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV I've ever owned. Picture is amazing even when whatever is showing is not 4k. Feels as if I own a 65" smart phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV! Ü

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV surpasses my expectations! Crisp, clear picture with the most vibrant colors. Has a really nice stand to support it. Variety of options to choose from as to what color theme you want and many other things to change if you like. Watch for deals because if you can get it on sale you will not be disappointed. Even if not on sale it is one quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best TVs within the mid-price range. I bought this tv back in September and liked it so much, I purchased another.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable image quality for both movies and games alike — and for a little over $1,500. Go for flat vs. curved to avoid unneceary reflections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this mounted over my fireplace. It has great clarity and range of viewing. Can see it clearly from a distance and close up. A great TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great set-up. The TV brings the action right into the room and the sound-bar makes every thing crystal clear. Home theater! WOW!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up to a 4k from my older samsung 55" LED 8500 and the picture is fantastic. Highly recommend this set for those looking for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely gorgeous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung and all the features it has. The picture is outstanding and we love all the smart tv options. No issues with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Can't Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the TV snob that only looks at Samsung (1st), Sony (2nd), and considers LG (3rd). I went to the store to compare the picture on the TVs side-by-side. I also did my research on rtings.com, recommended by the Best Buy Sales Rep (great site). In the store, they were playing from the 4K Dunkirk Movie DVD on the LG (OLED65B7A) and Samsung (UN65MU8000) side-by-side. Personally, I liked the picture on the Samsung better for that particular 4K DVD Movie viewing. The Sales Associate also mentioned that if you're used to the Samsung picture quality, you should probably stick with Samsung and if you're used to the LG picture quality, you should probably stick with LG (great advice). Rtings.com brings up some great reviews on best quality for: tv shows, dvds, gaming, 4k, etc. On paper, the LG should have blown the Samsung away; however, I made my own opinion before reading the reviews. I wasn't going back on my visual opinion (yes price was a factor as the Samsung was selling for $1,300, while the LG was almost twice the price @ $2,500). In the store, I also compared the Sony (XBR65X900E) and the Samsung 9000U. At the time, I couldn't see much difference justifying $400 more for the 9000U Samsung; however, after getting the TV home (and remembering what the Sales Rep told me) I noticed the lights over my kitchen island reflected more in the 8000U. This is a really important differential for natural (window) light or artificial indoor light in that the 9000U truly does reduce light glare more than the 8000U. I upgraded to the 9000U. I'm very happy with the 9000U. You do need to go to the websites (rtings.com, cnet.com, etc.) and find the optimal viewing settings that look right for you. The movie viewing (non 4k) on the Samsung 9000U truly blows me away. I should state that I don't intend to watch much 4k as I'm not planning on buying movies and there's not much 4k content out there on DirecTV. Netflix does have some 4k shows for about $4 per month. If you go with the Samsung 9000U, I would recommend you give the Sony XBR65X900E a fair comparison. Since I was considering the 8000U at the time, I ruled the Sony out with it being $400 more; however, at $400 more it's actually right in line with the Samsung 9000U. I gave it 4 stars instead of 5 stars due to the fact that I upgraded to the 9000U with the anti-glare / light reflection (if you don't care about that, the 8000U may be fine for you). Enjoy !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this tv untill I was satisfied and pulled the trigger on it I love the connectivity and the picture in my opinion is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good value. We love this tv. The sound is low with existing soundbar or tv speakers, but will be upgrading, so no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV - East Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mechanically inept and dread set up of anything. This TV was easy, easy to set up. Had it up and running ten minutes out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for a good price after using the reward, i like the quality and high dynamic Range is as good as the QLED TVs, no compliants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet taken full advantage of the 4K, but so far this has been a great tv. Great for decluttering cables behind your tv as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there’s no reflection from my front window on the TV anymore! The pictures awesome and I love the voice activation function.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I just browse and found this TV and love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person who helped me is amazing, he explained the features of this TV. Love my new TV set , its my Christmas gift to myself :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! Service was great! I looked at all models, and this is great for the price. It looks great mounted with the Samsung speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is to good to be true, the quality is out of this world, the set up is easy just all around home theater set up dream comet true.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to watch, nice picture, smart, built in apps. Installation team arrived on time, got it mounted, set up and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clarity and value. Honestly one of my favorite things about this TV is the remote that comes with it. Very easy to use. Small enough to fit comfortably in small hands. Extremely tactile. It does not light up when you push buttons but your fingers can easily navigate due to minimal buttons and ease of use.

    I would recommend this to a friend
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