Customer Ratings & Reviews
- Model:
- UN65MU8000FXZA
- |
- SKU:
- 5773800
Customer reviews
Rating 4.7 out of 5 stars with 4725 reviews
(4,725 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4k TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Definitely turn on Natural mode for picture - standard has eco function that auto dims and its very frustrating.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K HDR TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased around Black Friday got just under $1300. Very happy with my purchase. Great for viewing Sports and Movies. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently moved and bought a couple of new televisions. We first bought a 49 inch 4K Sony for our bedroom. We love it! The picture, sound and features are exactly what we weee looking for. So when next purchasing a 65 inch 4K for our family room I was certain we were going to go with another Sony. When we went into the store to compare a little more the Best Buy salesman recommended that we also check out this tv. I was hesitant bc I wanted a Sony but couldn’t deny that the picture seemed superior. After an hour of going back and forth we decided to give this tv a shot. I’m so glad that we did. While it is very comparable the picture is superior to the Sony that was in this price range. It was an unbelievable deal for what you get. I have also found that the interface is even more streamlined and sound is great too. I’m not saying that you get theater sound, none of them do. But for stock speakers they definitely do more than I anticipated. I also REALLY like how Samsung plugs all of your cords into a little box so only one cable actually goes to the tv. This made wall mounting much easier and will continue to make life easier when attaching new devices. Definitely recommend and would buy again!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Love this tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is just what I was looking for. WE have really enjoyed it so far. Not too hard to setup and get used to. So far no complaints.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a superb television for its price. It doesn’t have all the bells and whistles like more high end televisions, but it has more than enuf features for regular viewing. TV is slim, so nicely flushes with the wall. Viewing angles are decent too. Sound is really good with decent bass.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and HDR is amazing . Only con was that I had some annoying WiFi issues but I managed to fix it by factory resetting the tv
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:One connect box
Rated 4 out of 5 stars
Beautiful image, Not a fan of One Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to give this 5 stars. The image from it on a 4k source is absolutely amazing. It's so accurate you can see the imperfections on actors faces (which honestly can be a bit distracting if it becomes too obvious). My only gripe is the One Connect box. While this concept is fantastic for a TV placed on a cabinet to hide all the cables, it does little for those that want to mount the TV. The cable between the TV is extremely long and there is no shorter replacement available, only a longer one. Other than that, I couldn't be happier with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung tv and sound bar. Takes home entertainment to a whole new level. Store personnel and installation were top notch!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This TV will not disappoint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is one of the best on the market. This TV comes close to the LG OLEDs. I am very satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old tv died within two years. Came to Best Buy and spent a little more on this model. Picture looks great. Very happy with the TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, awesome picture, sleek design that hides the cords.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a ton of research and looked at tv’s until my eyes were bleeding but I’m glad I chose this one! Just bought another one in 55”
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonderful tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was easy and quick. The tv is very user friendly. My first movie was avatar. The colors are ridiculous. Worth the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I was looking to replace my Samsung 60” but couldn’t find one because Samsung phases that one out. I talked to the rep at Best Buy and showed me this one. He told me this was actually the Q6 model but without the oled display. I was blown away by the quality. It looks just like the QLed TVs without the hefty price tag.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new TV, and i also bought the surround system with it...3.1! WOW....what a sound on it. Perfect color picture and sounds!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung always good !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 65 inch TV is performing great. Picture is excellent and set up is easy. My only minor disappointment is in the remote, it is very small and you have to memorize the button functions. I would have preferred a larger more user friendly remote control.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a 65" TV that would do it all and not break the bank. This TV checked all the boxes and has a good picture to boot!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have had this almost 3 weeks and I have to say i am amazed with quality of the 4K. Picture from Xbox to youtube to netflix look so clear and great. I do not regret every upgrading my last TV to this and I only paid 300 more to get this. Only disappointing part is that all Samsung TV volume doesnt seem loud compare to other TV brands.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great for some situations, not a game though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been hanging onto my Pioneer Elite for way too long so was ready for an update. In the showroom, the quality was unreal. But when I plugged into my cable, I learned Comcast doesn't have a great signal. Tried multiple configurations adjusting different picture settings etc. Then I watched a football game on a Saturday afternoon and wanted to return it the next morning. I thought I'd have to move my Pioneer back to the living room when the Birds go to the Super Bowl. Once a football is thrown, it literally disappears from the screen. Processing isn't quite fast enough. Didn't want to miss a moment of my beloved Eagles win yet another game. Back to my Pioneer.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi Dave,
Thank you for your review of this Samsung MU8000 UHD Smart TV.
I am sorry to see that you are completely satisfied with its motion image quality.
Have you tried adjusting Auto Motion Plus? It is a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30 fps signal and adds in additional frames to help smooth out any blur or judder between frames, called interpolation.
Here is the step-by-step guide to change Auto Motion Plus settings:
With the TV powered on, press the Home button on the Samsung remote to open the Home screen> Select Settings>.Select Picture > Select Expert Settings> Select Auto Motion Plus.
(Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus)
>Select Auto Motion Plus again, and you will see the following three options:
◦Off: Auto Motion Plus will always be off.
◦Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched.
◦Custom: Allows custom adjustments and settings to be used.
By selecting the Custom option, you can access these advanced settings:
- Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
- Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
- LED Clear Motion: Select to turn On/Off.
For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Packed well, no damage. I am very pleased with the knowledge of the salesman as I got the right TV for me.
I would recommend this to a friend







