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Customer Ratings & Reviews

Samsung - 65" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 766 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-13 of 13 Reviews mentioning:
hdmi input
  • Rating: 4 out of 5 stars

    Good Tv

    Posted
    Kennedy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great picture. The main downsides are 1) only 2 HDMI ports and 2) the IR sensor is in s spot which is easily blocked by a sound bar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price

    Posted
    Tank17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great price, even better picture than expected ! Only downfall is only 2 hdmi ports

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Only 2 HDMI ports

    Posted
    Karen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The volume is not the best and there's only 2 HDMI ports. The imaging looks great though.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Karen:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, you can reach Samsung Customer Support via any of the following options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Love it

    Posted
    Machu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this TV. My only issue it only had 2 HDMI ports. The TV quality is great and the price was awesome

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the price point

    Posted
    NikkiM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like this TV. For the price it's unbeatable. I do wish I had spent a few more bucks for the 7 series to have 3 hdmi ports. I ended up getting a HDMI hub which works great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice tv

    Posted
    Zissou34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The picture quality was excellent on this TV. My only gripes about the TV was that it only has 2 HDMI ports and no audio Jack's. I have a slightly older Sony surround sound and could not plug it in. I ended up exchanging TV for an LG TV with 3 HDMI ports and audio Jack's but the Samsung in my opinion has a better picture

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Picture Amazing Price

    Posted
    SmahtyPants
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This tv has a gorgeous picture, and the features it doesn't have, in order to make the price point it is at are features I don't use anyway. ie one more HDMI port, bluetooth connectivity, and weaker speakers. The speakers weren't an issue as I was already planning on getting a sound system but to be honest they weren't that weak compared to what I've seen from other TVs. The picture is gorgeous and watching sports or gaming on it is amazing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent TV very user friendly

    Posted
    Elliot
    • Verified PurchaserVerified Purchase

    Great picture and decent sound although I purchased a Samsung sound bar to go w it. Very user friendly and easy to operate. So far after a week I love the app configuration. Netflix works great but Hulu and Amazon are not working. I can navigate to shows but they won't start. Only other negative is only 2 HDMI inputs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top of the line picture, need more than 2 HDMI

    Posted
    DoubleD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This tv has a great picture. Required a little fine tuning. But, it is excellent. Add in the fact the tv is very reasonably priced and you can't lose. The only drawback is there are only 2 HDMI ports. Crazy to think a tv is made with only 2. Definitely recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great television

    Posted
    Jafo8868
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This television was bought for our family room. It is being used as a multi-purpose television. Game systems connected, cable and as well as the focus of family movie night. The TV has an excellent picture and great sound even before using our surround sound system. Definitely worth the money. Bought at a great price. Great quality all around. Samsung delivers another great product. The only downfall I found is that there are only two HDMI inputs.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointing

    Posted
    EZDOESIT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I can't give any T.V. a positive review that only has 2 HDMI ports. Yes that is correct. This only has 2 HDMI ports. That is the equivalent to buying a computer with one USB port. This is a deal killer for me. I have another TV that is atleast 4 years old (VIZIO) that has 5 HDMI ports. Shame on Samsung for only putting 2 HDMI ports on this TV. Still kept the TV because I already got rid of the box. The picture is okay.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      EZDOESIT:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, please know that Samsung is always here to help. You can reach us at either of the following options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 2 out of 5 stars

    Built well, but missing A LOT of features.

    Posted
    GregAtlanta
    • My Best Buy® Elite Member

    A friend broke my living room TV when visiting so offered to replace it for me. Nice gesture, but I should have been picky and told them what I wanted - with their paying for it though I left it up to them. The Samsung NU6900 is what they got. It's been a horrible experience. Rather than write a book, let me just list a few of the issues/omissions about this model that many people might overlook, thinking that today in 2019, that EVERY TV 55 inches and up would have these features (surprise - they don't)... 1: Glare. The screen panel is really bad with glare from lamps, windows, etc. Much worse than my 12 year old TV this replaced. You have to turn lamps off to watch this. 2) No Bluetooth: Without bluetooth, you cannot use wireless headphones, other wireless devices, and you cannot "cast" video from your phone or tablet onto the TV. HUGE omission in a modern set. 3) Only Two HDMI ports: No excuse for this on a 65" TV. Even my tiny cheap 32" TV (other brand) in my room has 3. You are extremely limited to only two things plugged in to your set at once and have to unplug/plug cables to swap other devices. 4) Horrible remote control: Small buttons, hard to see, and some wise person actually put the "return" button right under the left navigation key, so you can very easily bump yourself out of the entire area you're in very easily. Nice. I could go on but those are the major things to be aware of. This is an absolutely bare-bones, "TV only" type of set with the ability to awkwardly navigate some apps. There are other brands that will give you those missing features in the same price range. Samsung should be ashamed to make a 65" TV missing so many modern features. This one I'd avoid. Even as a gift, I'm most likely going to return it and swap it for something else. Avoid.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Problematic

    Posted
    nomadg80
    • My Best Buy® Member

    Purchased this TV during Black Friday Sale on Nov. 18, 2018. The TV developed issues within a couple days. It would not turn on intermittently. I would have to disconnected from it power and plug back in to get it to turn on. Next it started to randomly lock up and could not be turned off unless it was disconnected from power. Connected online with Samsung Tech Support which had me do the soft and hard reset, check for software updates. This didn't work. I returned the TV for an exchange about 2 weeks after the initial purchase. The exchange TV worked normal for a few weeks and started doing the same thing. More time with Samsung Tech Support, if I could get through to them. Same soft reset and hard reset. Then they found a software update that didn't install with the automatic updates. I had to download the update from Samsung to a flash drive and install it on the TV. This seemed to work for awhile. Then the problems started appearing again, in addition to an HDMI port that randomly stops functioning. I want to return the TV to Bestbuy, but it is over the 30 day limit. I have had the TV for 67 days. I have attempted to get Samsung to authorize a return for refund, but they want me to schedule a technician to come look at my TV. I am done with this TV. I do not want this TV. I will not recommend this model. I wish Bestbuy would step up and let me exchange this TV though it is over the 30 day limit on returns.

    No, I would not recommend this to a friend