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Samsung - 65" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 339 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 339 Reviews
  • Rating: 5 out of 5 stars

    Amazing TV

    Posted
    Jayvon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I kept holding out on a new TV, because I LOVE my plasma TV. If you do your own research, it makes a lot more sense when you walk into a store and talk to a salesperson when they start their pitch why you need to spend $1000 more than what you want to spend. I had narrowed my search down to a few but ultimately chose the Q7F for two reasons. 1: the one connect box, and 2: the small edge along the screen. Compared to most TVs made still, the edge is extremely thin, which makes the TV much cleaner looking. The one connect box virtually eliminates the appearance of cords running along or down the wall. The picture quality is beyond amazing. The apps are easy to find and extremely fast to load and switch between. The sound quality is so good I rarely use my Samsung soundbar, unless I’m watching a movie that I want to listen to deep bass. The TV is so clear I can literally watch, without straining, anything on the TV from my kitchen which is about 50ft away. I’d highly recommend this TV to anybody in the market for a new TV. I sometimes debate whether I should have just done the 75”, as my wall space will surely accommodate, but I also don’t want to regret being overwhelmed by that big of a screen. I’m happy with the 65”. You can easily adjust the settings of the TV to tailor it to your liking. The remote is ridiculously simple, with not that many buttons but can control anything I’ve hooked to the one connect box so far. The remote is rf, so you don’t have to point the remote directly at anything, and it’s controlled perfectly. I also got the no-gap wall mount from Samsung, which isn’t entirely true about being “no-gap”. If the TV isn’t on a wall that is walked by or on a wall with open sides, I wouldn’t get it. I actually hung the tv with the mount from my plasma TV, then hung the no-gap mount for a comparison, and sure, the no-gap is a little slimmer, but definitely not a true no-gap. So I’d skip that accessory. I also bought a new “4K hdmi cable”, which I honestly can’t tell the difference from the old cable, but somehow the TV knew I replaced the cable because it adjusted the TV settings, so not sure if a gimmick or not, but the TV likes the new cable better. I truly am more than satisfied with this TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good but not Excellent

    Posted
    BBDeb
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this unit after reviewing Consumer Reports ratings. This unit's score was 80 compared to the top rated 65" OLED which was rated 88. This was one of the better rated non-OLED models. Our 65" Plasma died and required immediate replacement. As I expected when viewing non-4K UHD broadcasts this unit is not as sharp/clearly defied, nor is the black as deeply defined and consistent as a plasma but it is still very good. 4K UHD material is razor sharp and stunning. YouTube carries 4K UHD demo's and they are impressively displayed. With the proper burn-in this set delivers exceptional performance. We purchased this unit aware of one of it's biggest drawback's - moderate viewing angle - plasma's viewing angle is 100% top-to-bottom, left-to-right, and this unit is a less. The best picture is experienced when sitting directly in front, and to the sides. Another drawback is Samsung's well documented poor WIFI. Almost impossible to watch 4K UHD through the built in Netflix and Amazon apps due to the built in WIFI receiver. For best results your modem/router should be within 10' of the set or you will be subject to network drops, and or slow picture detail. Easily solved by purchasing a WIFI extender and placing it near the set. In summary below find my pros and cons. Pros - Excellent 4K UHD picture - Very good non-4K display - Vey good sound quality - One Connect system eliminates routing multiple wires to the set - Motion Blur - Good for a LED, but not as consistently sharp as a plasma Con's - WIFI - Spotty reception - Viewing angle (good but not excellent) - Apps - after Netflix, Amazon Prime and YouTube, the rest are fillers Would I buy this unit again - Yes it fits my needs, and is at least $1,000 less than an OLED. Be sure to update the firmware (found on-line) and below find CR's Optimized Picture Settings which provide a better picture: PICTURE SETTINGS Picture Mode: Movie Contrast: 45 Brightness: 1 Gamma: BT.1886: 0 Color: 28 Tint: R2 Sharpness: 0 Color Tone: Warm1 Backlight: 19 Local Dimming: Standard Film Mode: Auto2 Color Space Settings: Auto Auto Motion Plus Setting: Custom (Blur Reduction: 10) All other settings should be set to "off" or zero "0". Any individual R,G, or B color subcontrols, if present, should remain at their default settings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture quality and brightness.

    Posted
    FreezyPop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The reason why I gave the Q7F 65 QLED a 4 star because my unit had a dead pixel on arrival. This was resolved quickly with a phone call and a replacement delivery within the same week. First thing is that this TV is SUPER bright. This is good if you are planning to have it in a living room where sunlight leaks through windows/doors/ect. That being said, it gets bright to the point where it can strain your eyes. luckily there is an ambient light sensor that can be toggled in the settings so the TV will auto adjust its brightness given how bright the room its sitting in is. HDR quality is superb(This is my first introduction to a "high end" TV with True HDR so my opinion is a bit limited). Super thin bezels makes this TV look like it is a window into your content of choice. This is even more noticeable once it has been wall mounted. Wall mounting is was a bit of a conundrum due to the curved backside. I got the RocketFish Full Motion Wall Mount for 40-70 inches and it comes with all the mounting hardware you will need. Cable management is super easy with the One Connect box. There is a single fiber optic cable going to the TV from a processing box. This cable looks really fragile so be careful when handling it, its $300 for a replacement from Samsung directly. There is no RCA inputs, only 4 HDMIs, ethernet, and optical audio. The Q series of TVs from Samsung are for people like me who like high contrast ratios, super brightness, but do not want to take chances with an OLED and its burn in history. I would recommend if you have $2000 burning a hole in your pocket as it looks stunning wall mounted

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Choice

    Posted
    juscrusing
    • My Best Buy® MemberMember

    I have owned this tv several months now and have several other "top" brands to compare it to. First the good: Fantastic amazing picture. Easy to use clean remote. One connect box is really a big plus. Set up was easy. Love the smart connect to my cell phones. Did I mention great picture? Brightest by far of any tv I have owned and to me this is a big deal. Side by side with another top name OLED display this picture is in another category of great. There are a couple things I dislike but have accepted: No PIP I don't understand this, almost unacceptable. Remote has been quirky with voice commands. Sometimes it works most of the time it says uavailable. This one is the MOST aggravating...HDR must be selected through expert settings and can not be changed through basic screen quick select like the other picture options. Very inconvenient to have to constantly scroll to expert settings to activate HDR when 4k content is being played (Netflix? ); if this was fixed I would overlook easily the other two complaints of mine. Again...AMAZING picture. You will not be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 4K TV price and performance

    Posted
    AppleSheep
    • My Best Buy® Elite Plus MemberElite Plus Member

    Finally dove into 4K realm. was torn between OLED 65 versus QLED 75. For a 4K experience, larger TV always makes more sense due to viewing distance. 4K content is now growing at a rapid pace and all new movies will be available on 4K going forward, The main advantage besides resolution is HDR10 colors. I had stopped watching movies on TV altogether due to horrible black levels and lack of details on 1080p . Once you start using macs and ipads, going back to 1080p is really a no no. This TV needed calibration. I spent 2 days just tweaking to get the perfect black levels and performance i wanted. Once tuned, its really great. compared side by side with iPad to ensure the quality of images match. your main tweaks are going to be in backlight, gamma and color settings. If you can afford to, get a professional calibration done. 75" 4K TV really worked out very well. The box size was intimidating at first, but once the TV was wall mounted, you can even go bigger. Geek Squad installed the TV and it was well worth it. I went for the flush mount Samsung. It freed up a lot of space. The one connect box is great as there is only one cable going from TV to the box which is almost invisible. I highly recommend this TV for its value to price ratio. Also recommend TV protection plan as panels can go bad after an year or two.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Q7F

    Posted
    Amazing
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a samsung phanatic so i did some research on the new QLED series tvs and i decided on the QF7. It does not disappoint me one bit the picture is amazing. I was concerned about doing the setup by myself because of the size but it was not as bad as i thought. It took me a few minutes to figure out the settings but once i did it was a breeze. The remote is simple to use. And the anti-reflection is outstanding when watching in a bright sunlit room. I also purchased the Samsung N550 soundbar and i plugged it in turned it on and it automatically linked to the TV. I didn't have to push any buttons it was amazing. I'm actually going to go back and buy the extra rear surround sound speakers that are wireless to get the full effect. Overall i am 100% satisfied with the purchases samsung will continue to get my business. And ofcourse Best Buy and the employees are great friendly and have wonderful knowledge of the products. Thank you again for an easy experience. I am a super happy customer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A new fan of Samsung TVs

    Posted
    MidwestHome
    • My Best Buy® Elite MemberElite Member

    I have been a sony fan for 10+ years and back when I was a CE Tech, we installed many sony setups because they integrate in to home automation systems well. Long story short, I purchased the XBR75X850 which was had issues. I drove in to exchange, and the one they had also had issues, so i picked a 3rd, and got it home before seeing how bad it was in low light. I returned the sony and after talking with Coralville BestBuy's Samsung expert, got this (open-box) 65" Samsung Q7 - (i've been skeptical of samsung due to their poor quality appliances)... The Q7 is gorgeous, with a very uniform image. As I stated above, we have a dark room, and this thing still performs beautifully. I really wanted a 75", but this 65" Q7 absolutely makes up for it with fantastic colors, midnight blacks, great remote, and great look. Not a huge fan of the "one connect" box, but i don't hold that agains the TV. I hope this lasts a long time. Very pleased.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Tv for a bright room

    Posted
    TheTVGuy
    • Verified PurchaserVerified Purchase

    Pros One of the brightest TVs when viewing SDR content which is the majority of the content available. Black uniformity is also amongst the best TVs beating out the 900F and Q8FN. Color volume is the best I've ever seen coming at almost 100%. The one connect box is great. The game mode provides smooth game play. The ambient mode is a show stopper. Everyone loves that feature. It's edge lit so it has a thin profile which looks great. Cons The blacks aren't as good as Sony's 900F and the Q8 and Q9 but it's not bad. Sound is decent. I had to get a sound bar for movie night. Bixby needs improvement. The tv is bright but not as bright as some of the other TVs when viewing HDR content but it's good enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing television

    Posted
    rolhc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this television. I went back and forth about which model to get. The Q9 was out of my price range, and I personally didn't want to justify the additional money for the Q8, but I'm sure it's great as well. When you watch 4K content on this television, it will blow you away. I've had several people look at it and want one of their own. It also has a great selection of smart tv apps, making integration into other items super easy. The one connect box is genius and saved me from having to spend a ton in drywall work. If you want an unbelievable television but can't decide if the Q7 is "high end enough", stop worrying and buy this TV. It's the best and has a great quality to value ration.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stunning picture, firmware is good at best

    Posted
    SoCalMillennial
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    On July 4th weekend we purchased this TV because our old TV had too much glare. The Samsung QLED Q7 has a beautiful, bright display that we can watch without glare, even with all the window shades open. The Samsung One Connect makes connecting everything easy and convenient too. The only downside to this TV is its Smart Menus, which usually work pretty well but sometimes give some lag, especially when entering text using the on-screen keyboard. I'm willing to live with that, but it could be resolved by using an Apple TV or Roku style device instead of the TV smart menu. Overall, this TV is a major improvement from everything else we've seen and I would buy it again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You won't regret buying this TV!

    Posted
    SaintS03
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    WOW! All I can say is..the quality of this TV is just amazing! In full honesty, I did upgrade from an older Samsung TV (40 inch) and the size and picture upgrade was night and day difference! I love the separate smart hub box that comes with the TV, where you can add all of your favorite plug-ins and game consoles. You'll love the smart TV features such as the integrated YouTube, Hulu, and Netflix apps which make it a breeze to scroll through for movies and TV shows. I did have some issues connecting to the internet at the beginning through the TV wifi connection so I would recommend either moving your router closer to the TV or if in a basement like mine to purchase a wifi extender like the Netgear AC1200 (see my review). Overall, couldn't have made a better purchase! Very happy with this TV!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Edge Lighting = Bleed

    Posted
    updatedmike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Unfortunately I'm returning this television that I so wanted to love. The software is fantastic, the remote I'm going to seriously miss. I ended up purchasing a Vizio P75-F1 instead. I'll admit I was contemplating the whole size versus quality aspect and thus why I originally went with the 65" Samsung instead (quality) versus the 75" Vizio (size). I do not like the software of the Vizio and would describe it as sluggish and the remote is basic and boring. Having said this I returned the Samsung due to the bleed from the panel being edge lit. The Vizio picture, to me is superior to the Q7; the full array is much appreciated. It's just too bad I couldn't afford the 75" Q8; even the Samsung Q8 65" is more costly than the Vizio so I chose size and no edge bleed as my deciding factor.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Solid TV but reported issues are still there

    Posted
    DASH
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent picture quality! Standard sound setting is bad but the enhanced one is pretty good. I really like the color balance when selecting Game mode! The bad, and I mean really bad is that the TV turn on/off by itself!!! Geek squad had to switch the one connect box and install a new motherboard (my new TV is now basically a refurbished product). After the changes, the TV has worked ok for two weeks, but it makes you wonder if it will fail in the future. After searching for this problem, other reviewers report the same. Samsung 2019 TV line up do not have one connect box. Makes you wonder if they got rid of the box because they could not fix the problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Partially broken

    Posted
    NOHubley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Q7 QLED 65 inch TV and got it setup with no problems. Then about ten minutes after completing the setup, I got a notice that there was a problem with the one connect box cord. I call Samsung remote management and they determined that the one connect box cord was defective. They mailed me a new cord...one week later. The tv works fine now. Amazing picture and features. This was the second Samsung QLED that I had problems a with. Knowing what I know now, I’d stick with LG.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect TV

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This TV is a good one for sure. We purchased the Samsung 65" LED NU7100 Series and just didn't like the picture because when the show or movie would be dark you could see kind of see white in the back ground and we didn't like that is wasn't as bright as we wanted. This TV is very bright, the dark scenes don't leave a white light in the back ground. Another pro on this TV is that is comes with Samsungs "One Connect Box" which this has all the components right there and you can put wherever you want because if you hang the TV is tends to be pretty tough to plug something in the back of the TV. Also the cord it comes with is pretty long.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lot of TV here

    Posted
    nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first smart TV so a bit of a learning curve. First, I had to upgrade the wireless router - a $325 expense to ensure the most reliable signal. Second, I had to figure out the teeny tiny remote control that came with it. Still working on learning the TV and have yet to fully take advantage of all it offers (e.g. ambient features). It quite easily detects what is turned on, plugged in (e.g. laptop, XBOX, etc..) and has a useful external "Onebox" that makes it easy to plug things into that, instead of directly into the back or side of the TV. Very clean design, but for the price, I would have liked an easier TV and remote to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, remote needs work

    Posted
    Mark
    • My Best Buy® Elite MemberElite Member

    I bought myself a Q7 for Christmas, and the picture is great. I was considering an OLED TV but I REALLY wanted to get rid of any visible wires. The OneConnect Box and the Samsung flush wall mount tipped the scales toward the Q7. The picture is terrific, but the remote could use a lot of work. They have eliminated a lot of the buttons, so you need to memorize a sequence of buttons to fast forward, to find various shows, and I still can't discover if you can "page down/up" when searching the guide. Samsung should really invest in making their remote more flexible. That said, I'd still buy the TV because the OneConnect box is great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing TV but...

    Posted
    Michael7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So the TV is great! The picture is amazing! The one connect box is super awesome!! You can't even see the fiber optic wire hanging from the TV when done properly. Everything is crystal clear and the 4k is out of the world!!! My only complaint is that connecting this TV wirelessly to a modem/router is a pain in my caboose!! It's a painstaking task. That you have to repeat over and over. Not returning it though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Local Dimming FAIL

    Posted
    McReviewer
    • My Best Buy® MemberMember

    I returned this TV a week after I bought it. I really wanted to love it but if you watch anything with subtitles the local dimming tech (edge lit) is really bad and very distracting. If your watching a dark scene and subtitles come on the brightness of the entire TV will change with the subtitles. Look for a TV with 'Full Array Local Dimming' or better yet an OLED. I returned this TV for the LG B8 65" and it's well worth the extra money. The clarity and HDR are 50% better than what my QLED looked like and Dolby Vision shows on Netflix are stunning. The 'Ambient Mode' didn't work either. The App crashes upon start up.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV

    Posted
    KevinR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I just bought is 2018Q7F 65” TV and finally got it all setup. It is great. The clarity is unbelievable and the borderless design is really nice. I have not gotten my 4K BR player connected yet but just watching HDTV from FiOS is amazingly clear. The sound coming from the TV itself is not bad either but I did have to change one of the audio setting to get sound at all. Next will be the Sonos sound bar to complete the system. The TV itself is slightly pricey but well worth it one you have it at home.

    I would recommend this to a friend